Automotive Customer Service Rep | $40K-$60K+ | Paid Training

12601 W Markham St., Little Rock, AR 72211

Customer Service, Call Center, Receptionist, Hospitality, Retail, BDC, and Administrative Professionals Encouraged to Apply!

Are you a people person who enjoys helping customers, staying organized, and keeping things running smoothly?

is looking for an Automotive Customer Service Representative to join our service team. In this role, you'll be the first point of contact for many of our service customers, helping schedule appointments, answer questions, and ensure every customer receives the premium experience they expect from the Audi brand.

No automotive experience is required. If you have strong customer service skills, enjoy working with people, and are comfortable on the phone and computer, we can train you on the automotive side! This is an excellent opportunity to join a luxury dealership with a supportive team, growth opportunities, and a professional work environment.

We Offer:

• Competitive hourly pay based on experience + monthly commission
• $40,000 - $60,000+ a year (hourly + monthly commission)
• Full-time Position, 5-Day Work Week
• State-of-the-art facility
• Paid Training
• Health, Dental, Vision, Life Insurance, and other voluntary insurance benefits
• 401(k) profit sharing plan
• Paid time off, holidays, and sick days
• Employee referral program
• Employee discounts on vehicles, parts, and service
• Career advancement opportunities
  
  
  

Responsibilities:

• Schedule service appointments for customers
• Answer incoming calls and respond to customer inquiries
• Follow up with customers regarding service needs and maintenance reminders
• Confirm upcoming appointments
• Assist customers with service-related questions
• Communicate with the service department to ensure a seamless customer experience
• Maintain accurate customer information and records 

Qualifications:

• Customer service, call center, receptionist, hospitality, retail sales, or administrative experience preferred
• Strong communication and phone skills
• Positive, professional attitude
• Good computer and data-entry skills
• Strong organizational and multitasking abilities
• Dependable and team-oriented
• High school diploma or equivalent
• Valid driver’s license and a clean driving record

Family-owned since 1967, Parker Luxury Group has earned numerous awards and accolades that affirm our dedication to quality, customer care, and operational excellence including multiple TIME Dealer Award honors, top Customer Satisfaction Index (CSI) rankings, several Best of the Best and Platinum Service honors, as well as recognition as one of Arkansas’ Most Admired Companies – achievements made possible by putting people first, every day.

Join a dealership group that takes care of its people as well as its customers.
Apply today and start your next chapter with Parker Luxury Group.

Please monitor your phone and email as we are actively setting up interviews.
We look forward to speaking with you!

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.