Customer Service Associate - Full-time

Customer Service Associate Job Overview **Location** **:** United States, Greenville, South Carolina 1. **Job skills** Finance, HR and Administration 2. **Type** Contract **Job id** 168636 **Salary** $ 30 Hourly Apply Lauren Sayers I manage this role You are subscribed to our push notifications, but not currently for jobs like this. Would you like to receive notifications for jobs like this as well? Great news! You are subscribed to receive alerts for jobs similar to this one. Our client is proud to design and build projects and careers. We are committed to fostering a welcoming and collaborative work environment that encourages big-picture thinking, brings out the best in our personnel, and helps us develop innovative solutions that contribute to building a better world together. If this sounds like a culture you would like to work in, you are invited to apply for this role. **Summary:** Our client is seeking a detail-oriented and customer-focused Entry-Level Customer Service Associate to support payroll operations. This role serves as a key point of contact for employees, providing timely assistance with timesheets, payroll inquiries, and onboarding-related support. The ideal candidate is organized, responsive, and committed to delivering high-quality service in a fast-paced environment. **Key Responsibilities:** + Monitor and manage payroll-related inboxes, responding promptly and professionally to employee inquiries + Provide customer service support to employees regarding payroll processes, policies, and timekeeping systems + Assist new hires with timesheet completion, system navigation, and understanding payroll procedures + Review daily timekeeping reports to identify missing or incomplete timesheets + Proactively follow up with employees and supervisors to ensure timely and accurate timesheet submission + Maintain accurate records of communications and issue resolution within internal systems + Support payroll team with administrative tasks and process improvements as needed + Ensure compliance with company policies and payroll deadlines **Preferred Qualifications:** + Strong communication skills with a customer-focused approach + High attention to detail and ability to manage multiple priorities + Proficiency in Microsoft Office (Outlook, Excel, Word) + Ability to work independently and collaboratively in a team environment + Experience with timekeeping or payroll systems + Basic understanding of payroll processes and policies + Strong problem-solving and follow-up skills TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here (https://forms.office.com/Pages/ResponsePage.aspx?id=\_kyGdW3ynEG2ncY4aVtVM-Ae8m-ZY39DmkVklULkcVtUNFFBR1g2Sk1EUExNWFpKVTZHRlNTRldaRC4u) We are an equal opportunity employer. All qualified individuals will receive consideration for employment without regard to race; color; age; sex; sexual orientation; gender identity; religion; national origin; disability; veteran status; genetic information; or any other criteria protected by governing law.