Clerical & Admin Specialist II

Chapel of the Chimes in Oakland, CA is a premier funeral home and cemetery serving families with compassion, professionalism, and care. Our administrative team plays a critical role in ensuring accuracy, efficiency, and exceptional service for both at-need and pre-need families.

We are seeking a detail-oriented Clerical Administrative Specialist to join our administrative department. This role is ideal for a candidate with strong clerical experience, excellent accuracy, and an interest in supporting cemetery operations—including marker design and contract processing.

This role is 100% onsite, and will be Monday-Friday 8:30AM-5PM.

Responsibilities

Marker Design & Processing

• Create and process memorial marker design requests using established guidelines.
• Coordinate layout approvals, inscription accuracy, and required documentation.
• Communicate with funeral arrangers, counselors, vendors, and families regarding marker status and requirements.
• Track design progress and maintain accurate digital and physical records.

Cemetery Contract Posting

• Accurately post at-need and pre-need cemetery contracts into internal systems.
• Verify pricing, property details, authorizations, and required signatures.
• Audit contracts for completeness and compliance before submission.
• Maintain contract logs, digital records, and supporting documents

Qualifications

• 2+ years of clerical, administrative, or office experience.
• High attention to detail and strong proofreading accuracy.
• Excellent written and verbal communication skills.
• Ability to maintain professionalism when working with sensitive or bereaved families.
• Comfortable with data entry, document processing, and multitasking.
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel).
• Ability to learn cemetery and funeral home software systems (training provided)

Preferred:

• Experience in the funeral, cemetery, or healthcare industry.
• Familiarity with cemetery trust law, and contract processing.
• Familiarity with marker design workflows or layout review.
• Bilingual skills (Spanish, Chinese languages, or Vietnamese) a plus.

Compensation:

• $25-26/hr. DOE.

Benefits

• Medical, Dental, and Vision Insurance
• Health Savings Account (HSA)
• Life Insurance
• 401(k) with Employer Matching

We are an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, disability or veteran status.