44 NORTH Clinical Case Manager

Help People Build Lives of Meaning, Purpose, and Recovery

At First Step House, our mission is simple: We help people build lives of meaning, purpose, and recovery.

We are seeking a compassionate, skilled, and motivated Clinical Case Manager to join our 44 NORTH team. This role offers a unique opportunity to combine clinical therapy, case management, and supportive housing services while working with individuals experiencing serious mental illness and co-occurring conditions.

As a Clinical Case Manager, you will play a vital role in helping residents maintain housing stability, improve mental health, strengthen life skills, and achieve their personal recovery goals. You'll work as part of a multidisciplinary team dedicated to providing comprehensive, person-centered care in a supportive housing environment.

Looking for Better Work-Life Balance?

Enjoy a 36-hour work week while maintaining full-time benefits.

Schedule: Dayshift | 9-hour shifts

Pay: $74,000-$86,750

Benefits:

• 15 Paid Holidays Annually - Including Your Birthday
• Robust Paid Time Off Program
• 401(k) Employer Match up to 5%
• Annual Merit Increase & Bonus Opportunities
• Medical, Dental, Vision & Life Insurance
• Mission-driven work that changes lives
• Supportive and collaborative team culture

44 NORTH provides supportive housing and clinical services to individuals living with serious mental illness and other co-occurring conditions. Our team utilizes Housing First, trauma-informed, recovery-oriented, and strengths-based approaches to help residents build stability, independence, and long-term success.

Residents receive individualized support through therapy, case management, life skills development, and connections to community resources

As a Clinical Case Manager, you'll provide both therapeutic and case management services to support residents in achieving their individualized goals.

• Conduct mental health assessments and screenings
• Develop individualized service plans with residents
• Provide individual therapy sessions as clinically appropriate
• Facilitate psychotherapy and life skills groups
• Utilize evidence-based practices including Motivational Interviewing and trauma-informed care
• Document clinical services in KIPU and other required systems
• Apply DSM-5-TR criteria when assessing and diagnosing residents

• Assist residents in accessing healthcare, employment, education, housing resources, and community support
• Coordinate services with community providers and partner agencies
• Advocate for residents and assist with navigating complex systems
• Support residents in achieving service plan goals and maintaining housing stability
• Conduct outreach and engagement activities to encourage participation in services
• Assist with resident eligibility screenings and admissions processes
• Maintain communication with residents on waiting lists and support applicants as needed

• Collaborate closely with clinical, medical, housing, and support staff
• Participate in multidisciplinary team meetings
• Assist the Program Manager with administrative and operational tasks
• Support program compliance, documentation, and quality standards
• Serve as a positive role model for residents through professional and recovery-oriented interactions

• Build meaningful relationships with residents and support their recovery journey
• Combine therapy and case management in one impactful role
• Work within a supportive multidisciplinary team
• Help individuals maintain housing and improve quality of life
• Utilize a Housing First and trauma-informed approach
• Join a mission-driven organization dedicated to changing lives

Qualifications

Required

• Master's Degree in Social Work, Clinical Mental Health Counseling, Marriage and Family Therapy, or a related behavioral health field
• Active Utah licensure as:
• Licensed Clinical Social Worker (LCSW)
• Licensed Clinical Mental Health Counselor (LCMHC)
• Licensed Marriage and Family Therapist (LMFT)
• Case management experience
• Strong clinical assessment, documentation, and treatment planning skills
• Excellent interpersonal, communication, and problem-solving abilities

Preferred

• Experience working with individuals experiencing serious mental illness
• Experience in supportive housing or community mental health settings
• Experience with co-occurring mental health and substance use disorders
• Substance use disorder treatment experience
• Familiarity with KIPU Electronic Health Record

The ideal candidate is:

• Recovery-oriented and strengths-based
• Trauma-informed and person-centered
• Skilled at building rapport and engaging individuals with complex needs
• Organized and detail-oriented
• Collaborative and team-focused
• Comfortable balancing clinical services and case management responsibilities
• Passionate about helping individuals achieve stability, independence, and meaningful recovery

At First Step House, every day is an opportunity to make a lasting impact. Join a team that believes recovery is possible and works tirelessly to help people build lives of meaning, purpose, and recovery.

To learn more about our organization, visit: www.firststephouse.org

For employee testimonials and additional opportunities: https://firststephouse.org/employment-opportunities/

First Step House is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.