Operational Specialist

Operational Specialist | $60,000–$75,000/year | NYC Full-Time (Hybrid)

High Ownership | Growth Opportunity

We’re looking for someone who loves bringing order to complexity.

This isn’t a “keep the trains running” role. This is a take ownership and make things better role.

You’ll work directly with leadership to support a major workforce initiative with a large NYC based non-profit helping create housing for underserved communities, driving execution, keeping teams aligned, and ensuring nothing falls through the cracks

What You’ll Own:

• Keep projects moving — timelines, follow-ups, accountability

• Build and manage reporting (clear, consistent, actionable)

• Help develop and implement SOPs that actually get used

• Coordinate across teams, partners, and stakeholders

• Bring structure to fast-moving, sometimes messy environments

What We’re Looking For:

• 3–5+ years in operations, project coordination, or similar

• Extremely organized and detail-oriented

• Strong communicator — clear, concise, no fluff

• Comfortable taking initiative (not waiting to be told what to do)

• Someone who sees problems and fixes them

Why This Role:

• High visibility with leadership

• Real ownership (not just task execution)

• Opportunity to shape systems and processes from the ground up

• Work that directly impacts real communities and careers

If you’re the person people rely on to make things happen and keep everything on track, we should talk.