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Provided by the employer
Verified Pay check_circle $24 per hour
Hours Full-time
Location Pomona, CA
Pomona, California open_in_new

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Verified Pay check_circleProvided by the employer
This job pays $8.04 per hour more than the average pay for similar jobs in your area.

$14.74

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About this job

Job Description

Job Description
Dispatch Order Taker Customer Service Specialist
Location: Pomona, CA
Pay/Salary: $24 per hour
Work Schedule: Monday through Friday 6:00 AM to 3:30 PM with occasional Saturdays as needed

Full Time, Onsite
Temporary Contract, 6 months
We are actively seeking a Dispatch Order Taker Customer Service Specialist to join a well-established materials production company known for dependable service and strong customer partnerships. In this role, you will serve as a key connection point between customers, sales, and logistics, ensuring orders are handled accurately and deliveries run smoothly. You will take incoming requests, guide customers through product and delivery options, and coordinate internally to meet timelines. If you enjoy fast paced environments, problem solving, and building positive customer interactions, this is a great opportunity to step into a highly visible and impactful role. Apply today or call Brett at 888 303 5627.
Reasons to Join This Team:
  • Be part of a respected operation that prioritizes reliability and customer satisfaction in every order
  • Gain hands on exposure to both sales support and logistics coordination
  • Work alongside a team that values accountability, responsiveness, and strong communication
  • Contribute directly to keeping projects on track through accurate order handling and delivery follow up
  • Join a stable organization with consistent workflow and clear expectations
What You’ll Be Responsible For:
  • Handle incoming calls and digital inquiries, assisting customers with placing orders, scheduling deliveries, and resolving service questions
  • Enter and manage orders in internal systems with a high level of accuracy and attention to detail
  • Support the sales team by providing product details, availability, and order updates
  • Coordinate closely with dispatch and logistics teams to ensure timely and efficient deliveries
  • Proactively communicate with customers regarding order status, delays, or changes
  • Maintain organized and up to date customer records within company systems
  • Troubleshoot and resolve customer concerns quickly while maintaining a positive experience
  • Collaborate with internal departments to ensure seamless execution from order placement through delivery
To Be Successful in This Role, You'll Bring:
  • 1 or more years of customer service experience, ideally in construction materials, logistics, or a related field
  • Comfort using computer systems including Microsoft Office and CRM platforms
  • Strong verbal and written communication skills with a professional and approachable style
  • Ability to multitask and stay organized in a high-volume, fast-moving environment
  • Problem solving mindset with the ability to think quickly and resolve issues effectively
  • Experience supporting order entry, dispatch, or delivery coordination is highly valued
  • Familiarity with aggregate or construction related products is a plus
Dynamic’s benefits and leave programs for Temporary and Temp to Hire Associates are provided in our employee handbook and are reviewed during onboarding and follow state, local and federal laws. Eligibility and accrual rates may vary based on work location and employment status.
Dynamic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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Posting ID: 1270268818 Posted: 2026-06-18 Job Title: Dispatcher Order Taker