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Provided by the employer
Verified Pay check_circle $12 - $14 per hour
Hours Full-time
Location Lumberton, North Carolina

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Verified Pay check_circleProvided by the employer
This job pays below average compared to similar jobs in your area.

$13.00

$29.47

$66.88


About this job

Job Description

Job Description
Must be able to work a flexible schedule including days, evenings, and some Saturdays.
Must be competitive and sales driven.
Must have a valid driver's license.

This is a direct hire position with hourly and commission based pay. 


Key Responsibilities:
  • Inbound/Outbound Communication: Answer incoming phone calls, website requests, and emails promptly, and make outbound calls to follow up on leads and inquiries.
  • Appointment Scheduling: Schedule sales appointments for the showroom and service appointments for the service department, aiming to increase customer service satisfaction.
  • CRM Management: Log all customer interactions, update data, and ensure all customer information is accurate in the Dealer Management System (DMS).
  • Follow-Up Management: Follow up with "no-show" customers and maintain contact with customers to ensure satisfaction.
  • Product Knowledge: Maintain in-depth knowledge of current inventory, dealership promotions, and vehicle features. 

Job Requirements:
  • Communication Skills: Strong verbal and written skills, with the ability to follow scripts while maintaining a friendly, professional demeanor.
  • Technical Proficiency: Competence in using CRM software, computers, and internet tools.
  • Goal-Oriented: A focus on meeting specific quotas for appointments booked and kept.
  • Education/Experience: Previous customer service or sales experience is highly preferred. 

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Posting ID: 1270373275 Posted: 2026-06-26 Job Title: Automotive Administrative Assistant