International Logistics & Export Operations

Role Summary Own day-to-day international shipping execution and documentation: convert approved orders into compliant, on-time shipments; coordinate with credit, carriers/forwarders, and customer service; keep records clean and searchable; communicate clearly via the group email for full traceability.

1st shift

In person

$20.00

(PLEASE READ REQUIREMENTS BELOW APPLYING TO THIS POSITION

CORE RESPONSIBILITIES

- Order & docs flow: Review pick tickets, create packing lists, and route to Billing for invoicing; maintain clean order status and shipment records in ROI and DocLink.

- Credit hold/CIA: Partner with Credit to ensure CIA orders are paid prior to release.

- Freight management: Obtain quotes, secure approvals, and ensure charges are billed back correctly to the customer account.

- Export documentation: Prepare complete, compliant export packets (e.g., B/L, COO, USMCA/USCMA, SLI) and applicable dangerous goods forms (IMO/IMDG for Ocean; IATA for Air).

- Carrier/forwarder coordination: Book, schedule, and route all outbound international shipments; confirm pickups and transit; share shipping details with customers as requested.

- Data hygiene: Update tracking info, carrier profiles, and shipment milestones in ROI; index docs accurately in DocLink; monitor daily reports and act on exceptions.

- Compliance: Maintain working knowledge of 49 CFR, IATA, IMDG; follow internal SOPs precisely; escalate uncertainties before shipping.

- Warehouse interface: Create pull sheets, scan and index batch codes, and separate completed shipped orders per procedure.

REQUIRED QUALIFICATIONS:

- 3+ years international shipping experience with direct hazardous materials export documentation.

- Hands-on freight forwarder/carrier coordination experience.

- Strong accuracy and follow-through; proven record of reliable attendance and punctuality.

- Systems: ROI (or similar ERP/WMS), DocLink (or similar document management), MS Word/Excel/Outlook.

- Communication: Clear, professional email/phone skills; customer-facing when needed; bilingual English/Spanish preferred.

- Problem-solving, organization, and the ability to thrive in a fast-paced environment.

- Physical: ability to lift 20 lbs as needed

ENVIRONMENT

- Must be able to multi-task and work in a fast-paced environment.

- 100% of shipments leave with complete, correct documents; zero preventable delays.

- Clean, searchable records in ROI/DocLink; daily reports actioned on time.

- Consistent, policy-aligned attendance and on-time starts.