Senior Business Systems Analyst

Job Description:

• Client IT Energy Operations, Strategy, and Construction team is seeking a Business Systems Analyst with strong analytical skills and attention to detail to provide support for our Commodity Risk Management business area.
• The successful candidate will be assigned requirements gathering/documentation, as-is/to-be analysis, and gap analysis assignments along with new system implementation projects and maintenance support of existing systems.
• The ideal candidate will possess an excellent understanding of the BSA skillset and toolset and have a solid understanding of modern computing technologies.
• The ability to effectively communicate (written, verbal, presentation) with internal business partners, IT personnel, and external service providers is critical to success in this role.
• The successful candidate will develop new and innovative processes to automate and reduce workload and add value to IT and our business areas.

Responsibilities:

• Facilitate and lead requirements workshops for large and/or complex projects.
• Functionally deconstruct, analyze, and document our internal business partners' systems, problems, processes, and needs.
• Define business requirements and test cases using structured methodologies.
• Effectively lead documentation of business requirements, test cases, use cases, and design thinking exercises.
• Provide written and verbal updates on projects and solutions to IT and business management.
• Act as a consultant to our internal business partners regarding technology and process solutions.
• Facilitate finding, developing, and implementing viable technology solutions for our business partners by working with teammates, IT groups within the company, external service providers, and business partners.
• Provide guidance to our internal business partners by knowing what software systems they have in place and determining what those systems may be capable of going forward.
• Interface with internal business partners, IT groups, and external service providers to implement new systems, modify existing systems, and provide system maintenance support.
• Provide application and system support for multiple systems used by our internal business partners.
• Provide support for projects and troubleshooting efforts.
• Perform Sarbanes-Oxley Compliance control execution and evidence gathering

Requirements:

• Experience developing process maps, gathering business requirements, with a strong emphasis on application testing. Adheres to formal change management policies.
• Strong communication and documentation skills.
• Demonstrated ability to work independently as lead BSA on capital projects and Operations & Maintenance efforts for multiple client areas.
• Ability to provide second and third-level support for inquiries submitted to the IT Help Line.
• Data analysis skills and experience troubleshooting application functions.
• Experience working with compliance and regulations (NERC CIP, SOX, etc) is desirable.

Soft Skills Requirements:

• Strong communication skills both verbal and written
• Ability to lead, collaborate, or work effectively in a variety of teams, including multi-disciplinary teams

Preferred:

• Agile/scrum experience
• regulatory/compliance environment
• Utility industry experience
• 5+ years of experience supporting technology projects and applications as a senior business analyst