Social Work Supervisor

This is temporary, full time hours, M - F with no end date at this time.

The Social Worker/Site Supervisor is responsible for assisting residents living in properties with housing stabilization & retention by providing counseling and support services, community outreach, advocacy, information, and referrals to existing off-site providers. The Social Worker/Site Supervisor is also responsible for the supervision of off-site Social Workers.

ESSENTIAL DUTIES:

•Deliver support services programs for tenants using a lens of cultural humility

•Provide supervision to on and off-site Social Work Staff.

•Hire, orient and train new supervisees.

•Manage a caseload of individuals.

•Assertively and regularly outreach to all assigned tenants, including home visits.

•Identify tenants in need of services and maintain awareness of tenant's overall health status; including but not limited to specific medical, mental health and substance use needs.

•Complete comprehensive Intakes and Assessments with assigned tenants.

•Provide assigned tenants with trauma informed case-management and supportive counseling.

•Provide housing stabilization, retention and eviction prevention services.

•Provide tenants with family focused information and referrals to off-site service providers in the community.

•Provide supportive counseling, and case management services to ensure the successful transition of clients and their families to community based resources.

•Provide crisis intervention, conflict resolution.

•Assist tenants to develop positive exit plans when appropriate and provide tenants with up to 30-days of after-care

•Organize and facilitate community-building activities including but not limited to; produce drops, cultural celebrations, large and small group social events, holiday celebrations, skill building workshops, and informational workshops.

•Serve as liaison/advocate for tenants with Property Management and off-site service providers.

•Attend all weekly meetings with assigned Property Management staff.

•Attend all regularly scheduled meetings.

•Attend all on-site Property Management facilitated Tenant Meetings.

•Develop new resources and relationships with outside service providers.

•Attend monthly off-site community meetings as assigned.

•Comply with all mandated reporting requirements, including Adult Protective Services & Child Protective Services

•Comply with all HIPAA and PHI policies and procedures

•Maintain accurate and up-to-date records and files on all tenants receiving services using electronic database.

•Document and monitor tenant intakes and assessments using the SF City and County Clarity ONE System

•Participate in processing all intakes for targeted DPH, MHSA, and S+C referrals through San Francisco’s Coordinated Entry System and in partnership with Property Management

•Carry and respond promptly to cell phone calls daily and after regular business hours.

QUALIFICATIONS:

•Master’s Degree in Social Work or a related field.

•Two years experience working with very low-income people in a social service setting.

•Two years of experience working with families and/or elderly populations.

•One year of experience providing supervision and oversight to staff.

•Demonstrated knowledge and understanding of substance abuse and mental health issues and their effects on individuals, families, elderly and immigrant populations.

•Demonstrated knowledge and understanding of issues related to aging in place.

•Knowledge of current resources and service/benefits programs in San Francisco and the Greater Bay Area.