Pennsylvania Game Commission Dispatcher Supervisor

THE POSITION

As a Game Commission Dispatcher Supervisor with the Pennsylvania Game Commission, you will help lead a dedicated team that protects wildlife and supports public safety. This role offers the chance to guide dispatch operations from our 24 hour Centralized Dispatch Center in our Harrisburg. You will contribute to a strong mission that makes a difference across the Commonwealth. Join an agency where your leadership helps maintain safe and effective communication every day.

DESCRIPTION OF WORK

This position oversees and guides the daily work of dispatchers who support emergency and non-emergency wildlife service operations across the Commonwealth. The role includes managing communication systems, supervising dispatcher activities, and ensuring accurate information flow. As a Game Commission Dispatcher Supervisor, you will perform the following duties:

• Supervisory Leadership: Provide direction, coaching, and daily oversight to dispatch staff to maintain effective operations
• Operational Monitoring: Review communication activities and ensure calls and messages are managed according to agency standards
• Communication Coordination: Relay information between officers, staff, and partner agencies to support accurate and timely responses
• Incident Reporting: Notify appropriate managers when significant events occur
• Information Processing: Handle record keeping, typing, filing, and related support activities
• System Management: Use dispatch and communication systems to record events, track activities, and support field operations

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information:

• Full-time employment
• Work hours are 4/10 hour days, with no lunch break
• You will be considered an essential employee which requires reporting into the office location in time of an emergency.
• Telework: You will not have the option to telework in this position.
• Salary: In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

• Two years as a Pennsylvania Game Commission Dispatcher (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Four years of dispatching experience involving police, fire, and/or ambulance personnel and services; or
• An equivalent combination of experience and training.

Special Requirements:

• All employees must possess a clear, firm voice and no major speech, hearing, or visual impairments that would interfere with understanding verbal communication, being understood, or using electronic communications equipment and visual display equipment.
• All employees must possess and maintain CLEAN and JNET certifications for the duration of employment in this job.

Additional Requirement:

• You must be able to perform essential job functions.

How to Apply:

• Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
• If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
• Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
• Failure to comply with the above application requirements may eliminate you from consideration for this position.
• All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during intervie