Quality Lab Supervisor

The Quality Lab Supervisor leads a team of Quality Lab Technicians to ensure accurate, timely evaluation of materials and products while maintaining high standards of quality, safety, and organization. This role oversees laboratory testing activities, administers quality-related software, drives continuous improvement in lab processes, and supports manufacturing operations by ensuring products meet established performance specifications.

Responsibilities

• Assign daily and long-term tasks to Quality Lab Technicians to ensure accurate and timely evaluation of raw materials, in-process batches, finished products, and customer-owned inventory.
• Uphold and reinforce 5S standards within the quality laboratory to maintain a clean, organized, and efficient work environment.
• Administer the WinSPC software as the primary point of contact for users, including authorizing collection plans, troubleshooting user and system issues, and overseeing system updates and enhancements.
• Lead the recertification process for raw materials, stock products, and customer-owned inventory to ensure ongoing compliance with quality and performance specifications.
• Initiate in-process batch adjustments of mature formulated products to ensure they meet defined product performance specifications and quality standards.
• Authorize internal product testing deviations and approve QA test sheet modifications for formulated and packaged products in alignment with quality policies and procedures.
• Train Quality Lab Technicians in all aspects of established test methods, instrumentation, and laboratory equipment to ensure consistent, accurate, and reliable testing.
• Promote and monitor data integrity within the quality lab, ensuring that all test results are documented accurately and handled in accordance with established procedures.
• Provide quality control leadership by guiding technicians on troubleshooting test issues, interpreting results, and resolving quality-related concerns.
• Collaborate with production, quality assurance, and other departments to address quality issues, support process improvements, and ensure customer requirements are met.
• Use critical thinking and problem-solving skills to analyze complex or diverse information and recommend appropriate corrective or preventive actions.
• Communicate effectively with team members and cross-functional partners through clear verbal and written communication.

• Minimum of 3 years of supervisory experience in a quality laboratory setting.
• Associate Degree in a related technical field is required.
• Ability to independently problem-solve and apply critical thinking in a laboratory and manufacturing environment.
• Demonstrated expertise in synthesizing complex or diverse information to support sound decision-making.
• Effective verbal and written communication skills.
• Basic computer skills, including proficiency with MS Office Suite, internet, email, and ERP software.
• Hands-on experience with quality management, quality assurance, and quality control in a laboratory environment.
• Quality control leadership experience overseeing laboratory testing and personnel.
• Laboratory experience in a quality control setting.
• Experience with chemical manufacturing processes and environments.

• Bachelor's Degree in a related technical field is preferred.
• Experience administering or using WinSPC or similar statistical process control software.
• Familiarity with 5S or other lean manufacturing and continuous improvement methodologies.
• Strong organizational skills to manage multiple priorities, tasks, and projects within the quality lab.
• Ability to train and mentor laboratory staff in test methods, equipment use, and data integrity best practices.

This role operates in a quality control laboratory within a chemical manufacturing environment. The position follows a first-shift schedule, Monday through Friday, providing a stable and predictable workweek. The supervisor works closely with laboratory technicians and cross-functional teams, using laboratory instrumentation, established test methods, and quality systems such as WinSPC, ERP software, and standard office applications. The environment emphasizes 5S principles, data integrity, and collaboration to maintain a clean, organized, and efficient lab that supports safe, high-quality production.

Job Type & Location

This is a Permanent position based out of Germantown, WI.

The pay range for this position is $80000.00 - $80000.00/yr.

This company offers health insurance, dental insurance, vision insurance, and 401k match. They also offer paid vacation and paid holiday. There is also bonus potential available as well.

This is a fully onsite position in Germantown,WI.

This position is anticipated to close on Jul 2, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing® winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.