Strategic Account Engineer/Technical Sales Lead

Strategic Account Engineer / Technical Sales Lead
Boston, MA (Field‑Based)
Our client, global contract manufacturer, is hiring a Strategic Account Engineer / Technical Sales Lead to serve as their embedded, customer‑facing growth leader for one of their most important strategic accounts.
This is not a traditional sales role—and not a desk‑based engineering role.
You’ll be on‑site and in the room with customer engineering, robotics, operations, procurement, and deployment teams, helping shape decisions before formal RFQs ever hit the street. Your mission is to identify upcoming robotic and automation programs early, influence technical and sourcing direction, and convert that insight into awarded manufacturing, assembly, and production work.
If you can walk the floor with engineers, read drawings, talk fabrication and assembly with credibility, and then turn those conversations into real revenue—this role is built for you.

The ideal candidate will have experience in a manufacturing environment and a working understanding of quality requirements, inspection processes, and customer expectations for manufactured components. Experience with metal fabrication, CNC machining, contract manufacturing, ISO quality systems, non-conformances, corrective actions (CAPA), or root-cause problem solving would be considered a strong asset. This person should be comfortable working with sales, engineering, quality, production, and customers to support both new business opportunities, successful program execution and help remedy quality issues that arise on site.

Key Responsibilities

• Act as primary in‑market representative for a major enterprise robotics and automation customer
• Build deep relationships across engineering, operations, quality, procurement, robotics, and deployment teams
• Gain early visibility into prototypes, pilots, launches, and large‑scale deployment plans
• Identify, track, and capture new opportunities before competitors see them
• Expand work from one‑off jobs into recurring production and program‑level partnerships

Technical Sales & Engineering Engagement

• Lead technical and commercial conversations with customer stakeholders
• Review drawings, CAD models, BOMs, and early concepts to identify manufacturable solutions
• Drive design‑for‑manufacturing and design‑for‑assembly discussions to reduce cost, improve reliability, and accelerate launches
• Translate customer requirements into clear quotes, technical proposals, and executable programs
• Follow up relentlessly on quotes, engineering changes, and open opportunities

Embedded Customer Intelligence

• Stay closely aligned to the customer’s robotics and automation roadmap
• Capture intelligence on priorities, pain points, supplier gaps, timelines, and competitor activity
• Communicate insights back to leadership and internal engineering, estimating, and operations teams
• Help guide internal decisions on pricing, capacity, investments, and capabilities

Program Launch & Execution

• Support programs from prototype through production ramp
• Serve as the bridge between the customer and internal teams across multiple facilities
• Coordinate engineering updates, manufacturing feedback, and change management
• Help resolve technical or commercial issues that could impact delivery, quality, or future work

Requirements

• 5+ years in a customer‑facing technical role (technical sales, applications engineering, sales engineering, program management, manufacturing engineering, or similar)
• Strong understanding of contract manufacturing, including sheet metal fabrication, CNC machining, welding, and mechanical assembly
• Ability to interpret mechanical drawings, SolidWorks models, tolerances, and BOMs
• SolidWorks experience required
• Strong understanding and experience with manufacturing-quality fundamentals such as GD&T basics, root cause frameworks, and quality systems such as CAPA NCRs, FAI, ECO
• Proven ability to build trust with engineering, operations, procurement, and leadership teams
• Strong commercial instincts—you see opportunity where others see noise
• Comfortable working independently in a fast‑moving, field‑based environment

Preferred (Not Required)

• Experience with robotics, automation, logistics, warehousing, or fulfillment‑center technology
• Background supporting prototype‑to‑production programs
• Experience selling or supporting manufacturing services to enterprise customers
• Familiarity with supplier development, launch readiness, quality containment, and production ramp‑ups
• Existing exposure to the Boston robotics or advanced manufacturing ecosystem

Location & Travel

• Must be based in or near Boston, MA
• Regular local travel to customer sites
• Periodic travel to company facilities (Toronto, Dallas, Seattle, etc.)
• Ability to travel on short notice for launches, escalations, and executive meetings

Why This Role
This is a high‑impact, high‑visibility role for someone who wants to own a strategic account, influence real engineering and sourcing decisions, and directly drive business growth—all while staying technically grounded.
If you thrive at the intersection of engineering, manufacturing, and commercial strategy, we want to talk.

COMPANY BENEFITS:

• Medical
• Dental
• Vision
• Basic Life and AD&D Insurance
• Voluntary Life and AD&D Insurance
• Voluntary Dependent Life and AD&D Insurance
• Short-term Disability
• Long-term Disability
• 15 Paid Time Off Days
• 2 Paid Personal Days
• 9 Company Paid Holidays