Patient Service Representative

Description:

Start your career in healthcare—make an impact from day one.

At Oak Orchard Health, our Patient Service Representatives are often the first friendly face our patients see. In our Brockport location, you’ll play an important role helping individuals and families—especially within our local agricultural communities—access the care they need.

We’re looking for someone dependable, welcoming, and eager to learn. Bilingual (Spanish/English) candidates are strongly preferred to help us better serve our diverse patient population.

What you’ll do:

• Greet and check in patients with professionalism and care
• Schedule appointments and answer phones
• Verify patient information and insurance
• Support a smooth, organized front desk experience

What we’re looking for:

• High school diploma or equivalent
• Customer service or administrative experience preferred
• Strong communication and organizational skills
• Spanish-speaking skills strongly preferred

Why Oak Orchard Health?

• Mission-driven, community-focused work
• Supportive team environment
• Great entry point into healthcare
• Competitive pay + full benefits (medical, dental, vision, PTO, 403b, and more)
• Tuition reimbursement & PSLF eligibility

If you’re looking for a meaningful role where you can grow while giving back to the community, we’d love to meet you.

Requirements: