Hardware Inventory Technician

Description:

SSI is seeking a motivated, career and customer-oriented Hardware Inventory Specialist to join our team based out of Chantilly, VA.

Responsibilities include, but are not limited to:

• Perform installation and support of new Windows-based computer systems.
• Install image and software on laptops and workstations.
• Prepare the computers for deployments and support the deployment activities.
• Assist with the installation and support of computer systems and peripherals. Coordinates with Management for inventory, hardware orders, equipment movement, and shipping needs.
• Assist in assuring that work products comply with established deliverable guidelines, including format and content.
• Assist in the development of documentation based on the customer's processes.
• Travel to customer sites and perform deployment activities to include site surveys, install hardware, install software, remove hardware, check hardware for shipment, etc.
• Other duties as assigned.

Requirements:

• Clearance: Secret
• Education: High School Diploma or equivalent
• 1+ years of experience in Information Technology.
• Excellent written and verbal communication skills.
• Demonstrated initiative, sound judgment, and effective decision-making.
• Experience in Customer Service.
• Proficiency with Microsoft 365 Productivity applications.
• Must be able to travel up to 25%, domestic and internationally
• Must be able to remain in a stationary position for up to 50% of the time.
• Must be able to work in an office environment and be able to freely move within this space to utilize office equipment as well as interface with co-workers and customers.
• Must be able to effectively use IT peripherals such as a laptop, a desktop, a printer, a fax machine, etc.
• Must be able to review, decipher and understand program manuals; software/hardware manuals; training manuals; etc.

PREFERRED QUALIFICATIONS:

One or more technical certifications (Comp TIA ITF+, A+, Network+, Security+, MS Endpoint Administrator, etc.)