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Provided by the employer
Verified Pay check_circle $20.5 - $28.5 per hour
Hours Full-time
Location 1470 Brummel Ave, Elk Grove Village, IL, US
Elk Grove Village, Illinois open_in_new

About this job

Job Description

Job Description
Description:

Job Summary:

The Traffic Coordinator works to direct the day-to-day route operations and reports to the Logistics Supervisor. This work is done in compliance with the procedures defined by the client and in conformance with company procedures. His/her duties involve daily communication and interaction with drivers and clients. He/she must also organize and conduct activities to assure safe, cost-effective, on-time operating performance.

Responsibilities of the Position:

  • Takes client calls and communicates issues with drivers and Warehouse Manager as appropriate
  • Monitors radio, telephones and on-road provision of service for quality
  • Responsible for influencing positive employee morale and quality customer service.
  • May assign trips to drivers to assure adequate disbursement of trips between all assigned routes
  • Monitors daily system performance
  • Participates in analysis and review of operating performance
  • Notes closed and/or late starting of routes and communicates same to the Warehouse Manager as appropriate.
  • Perform other duties as assigned by Management.


Requirements:

Knowledge/Skills/Abilities:

  • Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment
  • Demonstrate a high customer service commitment
  • Able to demonstrate professional phone manner
  • Knowledge of the service area is a plus.

Education and Experience:

  • One (1) year previous Traffic Coordinator experience preferred.
  • Two (2) years of Customer Service experience is preferred.
  • High School diploma or equivalent

Working Conditions:

  • Ability to work between an office setting and warehouse environment with temperature range of 55 – 80 degrees.

Physical Requirements:

  • Operate standard office equipment.
  • Reach with hands and arms.
  • Lift up to 25 pounds



Nearby locations

Posting ID: 1270609191 Posted: 2026-06-20 Job Title: Traffic Coordinator