Tech Aide / Tech Assistant

Description:

This position supports technologists and sonographers in multiple imaging modalities, including mammography, ultrasound, and MRI. The Tech Aide assists with patient workflow, exam preparation, image/report management, and department support to ensure efficient and high-quality patient care.

Essential Duties

• Coordinate and monitor patient flow across mammography, ultrasound, and MRI.
• Call patients back for exams and provide gowning/prep instructions.
• Review schedules, prior imaging, and ensure patient readiness for exams.
• Assist MRI staff with workflow, including patient screening, IV starts (if assigned), sedation documentation, and patient escorting.
• Assist with patient positioning, room setup, and equipment preparation.
• Scan and organize outside reports into imaging systems (MI/IDS7).
• Support report management, including verification, distribution, and follow-up inquiries.
• Manage image requests, copying exams to CD/flash drive, and coordinating outside image retrieval.
• Monitor dressing rooms and maintain cleanliness, stocking, and linen management.
• Assist with maintaining accurate patient documentation and workflow tracking.
• Communicate with patients, physicians, and staff regarding exam and image status.

Requirements:

• High School Diploma or equivalent required.
• Basic computer and data entry skills.
• Previous patient care or healthcare experience preferred.
• Ability to multitask in a fast-paced environment.
• Strong communication and customer service skills.
• Knowledge of RIS systems and basic office software.
• Strong attention to detail and accuracy.
• Ability to prioritize and handle multiple interruptions.
• Professional communication with patients and staff.
• Ability to maintain HIPAA compliance.