Case Manager

LIGHTSHARE BEHAVIORAL WELLNESS AND RECOVERY

If you are looking for a career in mental health, we have an opportunity for you! As an organization for individuals who would like to help us make a difference in others' lives. Individuals who align with our five pillars: Compassion, Acceptance, Respect, Empowerment, Stewardship should join us. Make a difference in someone's life.

Position Summary: Identifies client’s needs by assessing client situation and availability of resources

Special Skills: Basic knowledge of substance abuse treatment; working knowledge of community resources; advocating skills; strong people skills to provide excellent internal and external customer service

Educational Requirements: High school diploma or equivalent with counseling experience and/or college course work in psychology or related field

Position Duties:

1. Coordinates planning services available to client by interviewing client, assessing needs and goals of client, assisting client in completing applications; link service system to client to meet and obtain basic human needs; arranges for appropriate transportation.
2. Educates client by explaining program requirements, options, interpretations, and determinations.
3. Monitors service delivery by follow-up interviews with client and/or provider source.
4. Provides emergency/crisis intervention services by referring client to other appropriate programs.
5. Maintains client records by documenting client’s situation and client’s own actions; accurately completes required paperwork procedures.
6. Complies with federal, state and local legal requirements by studying existing and new legislation; informing management of needed actions.
7. Maintains customer confidence and protects operations by keeping information confidential; following established confidentiality policy and procedures; maintaining professional boundaries with clients.
8. Maintains inter- and intradepartmental work flow by fostering a spirit of cooperation.