Expo - Seasonal

About Company:

Why Mountain Lodge Telluride: Mountain Lodge Telluride is a premier full-service condo hotel known for its luxurious accommodations and exceptional guest service. We offer a variety of room types, from cozy studios to expansive four-bedroom log cabin homes, providing guests with a unique blend of rustic charm and modern amenities. Nestled in the heart of the San Juan Mountains, our lodge offers stunning views, ski-in/ski-out access, and a wide range of outdoor activities right at your doorstep. We pride ourselves on creating unforgettable experiences for our guests through our attentive service and world-class facilities. As a member of our team, you'll have the opportunity to work in a beautiful setting, be part of a committed and professional team, and make a real impact on our guests' experiences.

Living in Telluride, Colorado: Telluride is a stunning mountain town known for its breathtaking scenery, world-class skiing, and vibrant cultural scene. Nestled in a box canyon surrounded by the San Juan Mountains, Telluride offers endless outdoor activities, from hiking and mountain biking to festivals and live music events. With a strong sense of community and a commitment to preserving its natural beauty, Telluride is an incredible place to live and work. Enjoy a high quality of life with fresh mountain air, spectacular views, and a welcoming, tight-knit community.

About the Role:

The Expo plays a crucial role in ensuring the smooth and efficient operation of the food service environment by acting as the central communication point between the kitchen and the front-of-house staff. This position is responsible for coordinating the timely and accurate delivery of food orders, maintaining quality control, and ensuring that each dish meets the restaurant's standards before reaching the customer. The Expo must manage multiple orders simultaneously, prioritize tasks effectively, and communicate clearly with chefs, servers, and management to maintain a seamless dining experience. This role requires a keen eye for detail, strong organizational skills, and the ability to work under pressure in a fast-paced environment. Ultimately, the Expo contributes significantly to customer satisfaction by facilitating prompt service and upholding the establishment's reputation for quality and efficiency.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a food service or restaurant environment.
• Basic knowledge of food safety and hygiene standards.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.

Preferred Qualifications:

• Experience working as an Expo or in a similar coordinating role within a restaurant.
• Familiarity with point-of-sale (POS) systems and kitchen display technology.
• Certification in food handling or safety (e.g., ServSafe).
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Demonstrated problem-solving skills and ability to remain calm under pressure.

Responsibilities:

• Coordinate the flow of food orders from the kitchen to the dining area, ensuring accuracy and timeliness.
• Inspect each dish for presentation, portion size, and temperature before it leaves the kitchen.
• Communicate effectively with kitchen staff and servers to manage order priorities and special requests.
• Monitor and manage the timing of multiple orders to ensure efficient service during peak hours.
• Assist in maintaining cleanliness and organization of the expo station and surrounding areas.

Skills:

The required skills such as effective communication and multitasking are essential for managing the flow of orders and coordinating between kitchen and service staff to ensure timely delivery. Attention to detail is critical for inspecting dishes to meet quality and presentation standards before they reach customers. Organizational skills help the Expo prioritize orders and manage peak service times efficiently. Preferred skills like familiarity with POS systems and food safety certifications enhance the Expo's ability to use technology and maintain compliance with health regulations. Additionally, problem-solving skills and the ability to stay composed under pressure enable the Expo to handle unexpected challenges and maintain smooth operations throughout service.