Export Order Processing Assistant

What you’ll do

• Partner with freight forwarders to secure ocean/air quotes and bookings (FCL/LCL)
• Prepare export documentation (Commercial Invoice, Certificate of Origin, IMO/IATA Dangerous Goods declarations, and other required documents)
• Support international payment workflows (wire transfer, credit card, and letters of credit)
• Coordinate with production and shipping to confirm product readiness and schedule carrier pickuP.
• Maintain accurate customer files, contacts, and shipping instructions
• Provide general administrative support to the export team and management as needed

Requirements (what you bring)

• Export experience with a working understanding of international shipping processes, documentation, and terminology (PO through delivery)
• Knowledge of export compliance requirements, including Harmonized System (HS) / Schedule B classification
• 49 CFR, IATA, and IMDG certification (must have or obtain within 12 months of hire)
• Proficiency with Excel and Microsoft 365
• Strong written and verbal communication and organizational skills
• Ability to prioritize multiple tasks and stay focused in a high-demand environment
• Strong detail orientation

Preferred (nice to have)

• Proficient in Shipping Solutions and Oracle NetSuite ERP
• Must have exported to different countries (10-15 ports)