Operations Control Specialist - Critical Field Services
•Today
| Hours | Full-time |
|---|---|
| Location | Miami, Florida |
About this job
Job Description
Job Description
We are EOLA Power, Florida's leading provider of UPS and battery system services, supporting hospitals, government, theme parks, and mission-critical facilities. Our Operations team is the command center that keeps our field engineers aligned, and our clients powered.
We're hiring a sharp, detail-driven Operations Control Specialist to elevate our scheduling, logistics, and dispatch. This role is not clerical, it's high-accountability operations control. You'll manage emergencies, juggle complex calendars, and make decisions that directly impact critical infrastructure.
What You'll Do
Operations Control
- Directly manage scheduling, dispatch, and coordination of Field Engineers across the country.
- Prioritize emergencies and guarantee contractual response times are met.
- Coordinate travel, equipment, and client deadlines under pressure.
- Act as the central hub between clients, engineers, and internal departments.
- Escalate and solve client issues quickly and professionally.
Operational Support
- Draft and issue service quotes based on field recommendations.
- Compile and finalize Field Service Reports for client delivery.
- Track parts and equipment tied to service jobs.
- Support cross-department projects and ensure deadlines are met.
- 3+ years in operations scheduling, crew coordination, or dispatch (airline, airport, utilities, construction, HVAC, service, or similar).
- Proven ability to handle real-time logistics and emergencies with multiple moving parts.
- Strong judgment, prioritization, and communication skills in high-stakes environments.
- Comfort with complex calendars, service ticketing, and job costing.
- Tech fluency: Microsoft 365, Adobe, ChatGPT, Grok and service/work order systems.
- Bonus: Exposure to electrical, HVAC, UPS, or facilities service industries.
- Detail-obsessed, you don't let things slip through the cracks.
- Base salary $65,000–$75,000
- 401K with matching
- Medical, dental, and vision insurance
- Paid time off and holidays
- Short/Long-Term Disability + Life Insurance
- Professional development + growth path to Operations Leadership
- Up to $300/month non-taxed incentive for after-hours phone service (emergency only)
- Monday–Friday, 8:00 AM–5:00 PM | In-office, Miami/Doral
This is not trucking dispatch. This is not clerical admin. This is operations control for mission-critical clients: VA hospitals, Disney, the U.S. Military, utilities, and major data centers. You'll be in the seat that keeps Florida's critical infrastructure running.
If you thrive in a fast-paced control environment like airlines, airports, or utilities — and you want ownership, challenge, and growth — this is where you belong.
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