Logistics Coordinator

We are looking for a Logistics Coordinator to support shipment visibility, delivery coordination, and issue resolution for ongoing transportation operations in Carlsbad, California. This Long-term Contract position is ideal for someone who can keep freight moving efficiently, communicate clearly with partners and customers, and maintain accurate shipment documentation in a high-volume environment. The role requires close attention to transit milestones, strong follow-through on service concerns, and the ability to manage competing deadlines with professionalism.

Responsibilities:
• Oversee shipments from dispatch through final delivery, providing timely updates on progress and key transit events.
• Follow freight movement across a range of carriers and transportation partners to ensure accurate status reporting.
• Arrange delivery schedules for the last stage of transport and help ensure successful completion of final mile service.
• Maintain consistent communication with customers, consignees, agents, drivers, and carriers to confirm expectations and resolve questions.
• Recognize potential delivery disruptions early and elevate urgent concerns to the appropriate teams for action.
• Record shipment activity thoroughly and keep logistics documentation current, accurate, and easy to reference.
• Research delays, damage claims, exceptions, and other delivery-related issues to determine next steps and support resolution.
• Organize recovery actions when service interruptions occur to help minimize impact and protect customer commitments.
• Confirm proof of delivery and verify that all shipment closeout requirements have been completed properly.

• Experience supporting logistics, distribution, or transportation coordination activities.

• Working knowledge of shipment tracking, shipping operations, and final mile delivery processes.

• Ability to coordinate with multiple external partners, including carriers, drivers, agents, and customers.

• Strong organizational skills with the capacity to manage several priorities in a deadline-driven setting.

• Clear written and verbal communication skills for status updates, issue escalation, and customer interaction.

• Experience documenting shipment activity and maintaining accurate operational records.

• Problem-solving ability to investigate service exceptions, delays, and delivery concerns effectively.

• Fully onsite - 5AM - 2PM.