IT Support Specialist

We are searching for an IT Support Specialist to provide onsite support for a financial institution. This position is contract to hire and pays from $22 to $24 per hour. 

Responsibilities

• Provide onsite technical support for hardware, software, printers, and phones 
• Install, configure, and maintain IT systems and user workstations 
• Troubleshoot and resolve technical issues quickly and efficiently 
• Set up new employees with required hardware, software, and access 
• Deliver basic user training and onboarding support 
• Implement software updates, patches, and system upgrades 
• Assist with IT infrastructure and system-related projects 
• Manage user accounts including onboarding and offboarding 
• Support disaster recovery testing and business continuity efforts 
• Track and document issues using IT service management systems 

Requirements

• Associate degree in Information Technology or related field, or equivalent education 
• 1–3 years of IT support or related experience 
• Strong knowledge of computer systems, networking, and IT infrastructure 
• Experience installing, configuring, and troubleshooting hardware and software 
• Proficiency in Microsoft operating systems and Microsoft Office Suite 
• Strong analytical and problem-solving skills 
• Excellent written and verbal communication skills 
• Ability to manage multiple priorities and meet deadlines 
• Ability to work independently and collaboratively 
• Authorized to work in the United States without the need for sponsorship, now or in the future