Personal Lines Account Manager

Strong’s Insurance Agency is looking for a Personal Lines Account Manager to fill a position at our Strong's Insurance office location in Medicine Lodge, Kansas. The Personal Lines Account manager is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific service and marketing activities. This position is NOT based on commission. Prior insurance experience is not required.

A summary job description:

1. Quote and write new business
2. Initiate and complete endorsements
3. Work with our insureds during the renewal process
4. Requote and rewrite policies as needed
5. Make appropriate coverage suggestions to our customers
6. Knowledge of coverage options offered by each carrier
7. Understanding of carrier guidelines
8. Build relationships with underwriters of multiple carriers who will assist you in writing and endorsing business
9. Turn in and assist our customers during the claim process
10. Answer phones as needed
11. Take client payments as needed

Personal traits that are necessary for success:

1. Quick learner
2. Communication and presentation skills
3. Ability to follow direction and workflows
4. General computer knowledge and capability
5. Customer focused
6. Detail oriented
7. Must have high school diploma or GED
8. Must obtain a valid Kansas Insurance Producer’s License (Strong’s will assist and pay for this process)