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Provided by the employer
Verified Pay check_circle $19.8 per hour
Hours Full-time
Location Worcester, Massachusetts

About this job

Job Description

Job Description
Position Overview: 
Reporting to the Chief Operating Officer the Direct Care / Residential Counselor will work  closely with families in a congregate emergency shelter site in Worcester providing support and  guiding families and youth on their road to sustainability. This position also provides oversight of  site operations which includes enforcing safety measures, program rules, and expectations using a  family-centered approach. 

Key Job Duties and Responsibilities Include: 
  • Under the direction of the Chief Operating Officer aid families with keeping  compliance with program expectations 
  • Oversee security and safety by making routine interior and exterior checks during shift 
  • Assists families with day-to-day life skills assistance, as needed
  • Documents all critical incidents and safety issues using the program communication  system 
  • Ensure family daily chores are complete each night 
  • Complete daily housekeeping duties, including room checks each night 
  • Assist colleagues and volunteers with coordination of events and workshop
  • Coordinate orientation of new family members as they enter the program
  • Provide emergency crisis management to families

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Posting ID: 1271499212 Posted: 2026-06-24 Job Title: Direct Care Residential