Yardi Support Coordinator

Yardi Support Coordinator/Technical Support
Direct Hire
Fully Onsite
Pay $60,000 to $70,000
Hours: 8am to 5pm

We are seeking a Yardi Support Coordinator/Technical Support for a well-established property management company. This role is ideal for someone with hands-on experience using Yardi Voyager and a solid understanding of property management operations. You will serve as the primary point of contact for Yardi-related support, training, troubleshooting, and user assistance.
Responsibilities

• Monitor and respond to Yardi support requests from end users
• Troubleshoot system issues and escalate complex problems when necessary
• Submit and track support tickets with Yardi
• Follow up to ensure issues are resolved in a timely manner
• Assist users with day-to-day Yardi questions and system navigation
• Set up new users and provide basic system support
• Support onboarding and training for new employees
• Conduct in-person and virtual Yardi training sessions
• Help create a positive and engaging learning experience for users
• Track recurring issues and identify opportunities for process improvements
• Provide general end-user technology support as needed

Qualifications

• Experience working with Yardi Voyager required
• Property management experience strongly preferred
• Previous experience providing software or end-user support
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Organized and able to manage multiple priorities
• Comfortable learning new systems and technologies

If you have a strong Yardi background and enjoy helping others succeed, we'd love to hear from you.

PandoLogic. Keywords: Yard Operative, Location: Walnut, CA - 91789 , PL: 603667535