Medical Front Desk Receptionist

Paramount Physical Therapy and Rehab is a well-established outpatient orthopedic and general physical therapy clinic proudly serving the Greater Houston, Sugar Land, and Katy areas since 1999. We are known for delivering high-quality, personalized care with a strong focus on patient experience, efficiency, and teamwork.

Position Overview

We are seeking a dependable, detail-oriented Front Desk Office Administrator who will serve as the primary point of contact for patients while managing critical administrative and insurance-related functions. This role is essential to the daily operations of our clinics and requires someone who is confident, organized, and comfortable handling multiple responsibilities in a fast-paced healthcare environment.

This position is not limited to greeting patients—it requires hands-on involvement in scheduling, payments, and clinic coordination.

Key Responsibilities

• Serve as the Admin & front desk lead, greeting and checking in patients with professionalism and warmth
• Answer multi-line phones, schedule appointments, and manage confirmations and reminders
• Verify insurance benefits directly through portals, including copays, coinsurance, deductibles, and visit limits
• Collect patient payments and maintain accurate financial and billing records
• Coordinate closely with physical therapists and PTAs to ensure smooth clinic flow
• Perform daily administrative duties including faxing, scanning, filing, and data entry
• Accurately transfer and manage patient and insurance data across systems
• Maintain HIPAA compliance and patient confidentiality at all times

Required Skills & Traits

• Strong knowledge of medical terminology and insurance processes
• Proficiency with Microsoft Excel & Outlook and basic office software
• Experience using EMR systems (WebPT or similar preferred)
• Excellent multitasking, organization, and communication skills
• Professional, reliable, detail oriented and patient-focused
• Ability to work independently while being a strong team player
• Bilingual in English and Spanish is a plus

Qualifications

• Minimum 1 years of experience as a medical receptionist or front desk administrator (preferred but not required)
• Prior experience in a physical therapy or medical office strongly preferred
• Comfortable managing high patient volume and administrative workload

Job Details

• Job Type: Full-time (Part-time considered)
• Pay: $15.00 – $18.00 per hour
• Higher pay range based on qualification & experience
• Schedule:
• 6, 8 to 10 hour daily shifts
• Monday–Friday
• Weekends as needed
• Work Location: In person

Benefits

• 401(k) & 401(k) matching
• Health, dental, vision, life, and disability insurance
• Paid time off
• Flexible schedule
• Continuing education credits
• Opportunities for advancement

Additional Requirements

• Ability to commute to Houston, Katy, and Sugar Land, TX (PREFERED)
• Willingness to relocate to Houston, TX 77063 prior to start

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance