Membership Clerk

The Massachusetts Teachers Association (MTA) represents over 117,000 members and nearly 400 locals across the state and employs a full-time staff of over 170. Our members are public school teachers, faculty, professional staff, and education support professionals working at public schools, colleges, and universities. As a member-driven organization and the largest union in New England, our collective power makes MTA an influential voice for educators, students, and their communities. We are proud to be an advocate for social, racial, and economic justice and for a public education system that provides one of the cornerstones of a democratic society.

MAJOR RESPONSIBILITIES

The Accounts Receivable/Membership Clerk maintains membership data, prepares financial transactions and provides guidance to local officers, employees and individual members regarding membership and dues related issues, policies & procedures.

ESSENTIAL JOB FUNCTIONS

Responsible for the detailed maintenance of all membership data, including the following specific areas:

• Processing all membership data including demographics/contact, membership & dues type, and employment information.
• Coordinate bargaining list follow-up activities, including confirmation of member status with local representatives, identification of cancellations, and execution of data integrity and cleanup efforts.
• Customer service and support.
• Assisting stakeholders including local officers, active members and retirees in matters related to dues, demographic data and billing.
• Preparation of dues deposits.

SPECIFIC RESPONSIBILITIES

• Maintain complete knowledge of membership processing procedures and related policies and bylaws.
• Process updates to records in the membership database.
• Generate reports from the membership database.
• Audit electronic membership files and upload data files into the membership database.
• Disseminate financial membership information and materials.
• Provide membership processing instructions to local associations.
• Assist local officials with self-service tools to allow them to update their own demographic data in the membership database.
• Assist in the development of improved membership record keeping and processing procedures.
• Assist in compiling data for financial reports and NEA transmittals.
• Prepare necessary correspondence to local associations.
• Prepare deposits of cash receipts.
• Coordinate work assignments and provide clerical/accounting support.
• Work cooperatively with other divisions to assure accuracy of membership data and files.
• Serve as a substitute for other division staff.
• Performs other related duties as required.

QUALIFICATIONS

• College degree preferred.
• Accounting or business courses training.
• Three to five years of accounts billing data experience.
• Knowledge/experience in accounts receivable and enrollment records accounting.
• Attention to detail and extreme accuracy.
• Accurate and efficient data entry skills.
• Excellent interpersonal, verbal, and writing skills.
• High level of organizational and diplomatic skills.
• Working knowledge of computer financial systems, Windows applications, and data entry systems.
• Proficiency in Microsoft Office applications, especially Excel.
• Willingness to work as team member in a fast-paced financial environment.

*MTA reserves the right to waive any qualifications at its discretion*

The MTA is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all staff.