Payoff & Special Loans Manager

The salary range for this position is $90,000 - $95,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to john.sadofsky@roberthalf.c0m.

The #1 thing on everyone's mind right now: ‘Where can I find a fresh start?’. NOTE: This position is a career-fast-track opportunity. Whoever fills this role is expected to be promoted quickly. 

Job Description:

·        Ensure compliance with all applicable federal and state servicing regulations related to payoff processing, lien releases, mortgage satisfactions, reconveyances, ARM notifications, loan modifications, and borrower communications.

·        Ensure payoff statements are generated accurately and within required regulatory, client, investor, and company service level standards.

·        Ensure timely preparation, execution, recording, and delivery of mortgage satisfactions, reconveyances, lien releases, and related collateral release documents. Monitor state-specific recording requirements and ensure compliance with statutory timelines.

·        Ensure compliance with investor, insurer, agency, and client servicing requirements applicable to assigned servicing portfolios.

·        Interpret and implement client-specific servicing requirements and operational procedures.

·        Coordinate and support internal audits, external audits, client reviews, regulatory examinations, and quality control initiatives.

·        Manage relationships with recording vendors, title companies, document custodians, and other third-party providers to ensure service quality and compliance.

·        Establish quality control procedures to ensure payoff calculations, fee assessments, escrow balances, and payoff instructions are accurate and compliant with applicable requirements.

·        Oversee payoff suspense account management and reconciliation processes to ensure accurate and timely application of payoff funds.

·        Oversee the processing and quality review of loan modifications, subordinations, assumptions, recasts, and other special loan transactions.

·        Utilize servicing system reporting and operational analytics to monitor productivity, service levels, exception trends, quality metrics, and risk indicators.

·        Monitors the Residency Verification/Borrower Affidavits process.

·        Monitor UCC filing and/or Renewal Maintenance.