Express Employment Customer Service Representative in Appleton, WI | 1271813406

Hours: Monday - Friday, 8:30am - 5:00pm

Pay: $18.00 - $19.00/HR

Duties:

Handle inbound and outbound phone calls to schedule service appointments and identify sales opportunities
Enter and maintain accurate customer data, job orders, and service information in company systems
Assist walk-in retail customers with product inquiries, purchases, and general support
Place reminder calls to existing customers for upcoming services or appointments
Take job orders over the phone and ensure all details are recorded accurately
Support shows, events, and promotional activities as needed
Assist with inventory management, including tracking and organization
Help showroom customers load purchased items into their vehicles when needed
Provide excellent customer service while adhering to company policies and procedures
Perform other duties as assigned to support business operations

Qualifications:

Previous customer service experience preferred (retail, call center, or similar)
Strong communication skills, both verbal and written
Outgoing, friendly, and personable with a customer-focused mindset
Excellent organizational skills and ability to manage multiple tasks simultaneously
Ability to adapt quickly in a fast-paced environment while following procedures
Strong attention to detail and accuracy with data entry tasks
Team player with a positive attitude and willingness to help others
Basic computer skills and comfort learning new systems
Ability to lift up to 50 lbs to assist customers when needed

What does Express offer to you??

Why Express Employment Professionals, Appleton WI?

Express, Appleton WI placed over 1,350 people in 2024 just in the Appleton area!
We provide our associates with excellent comprehensive and competitive benefits!
When you apply to us, you apply to 100+ companies in the Fox Valley!
Over 170 people were hired on with a permanent position in 2024.

Apply now:

Call - (920) 624-6100 to schedule a phone interview.

Address - 1033 W College Ave STE 100 Appleton, WI 54914

Email - jobs.appletonwi@expresspros.com

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Customer Service Representative