Account Support Specialist

Location: Salt Lake City, UT
Schedule: Monday–Friday | 8:00 AM – 5:00 PM
Employment Type: Contract-to-Hire

Launch Your Career in Account Management

Blue Chip Group's Beverage Division is seeking an organized, analytical, and customer-focused Account Support Specialist to support key customer accounts within our contract manufacturing business.

This role offers hands-on exposure to customer relationship management, manufacturing operations, supply chain coordination, pricing analysis, and business reporting. The position is designed for an early-career professional looking to grow into a future Account Manager role while working directly with Operations, Quality, Supply Chain, and Finance teams.

What You'll Do

• Support assigned customer accounts and maintain strong customer relationships.
• Coordinate customer requests and ensure timely communication between customers and internal departments.
• Assist with pricing, quote preparation, margin tracking, and account reporting.
• Monitor orders, inventory levels, forecasts, and production schedules.
• Support new product launches and customer commercialization projects.
• Create and maintain Excel-based reports, dashboards, and performance metrics.
• Analyze account activity and identify opportunities for process improvements.
• Work closely with Operations, Quality, Supply Chain, and Finance teams to ensure successful execution of customer programs.
• Help resolve customer concerns regarding production schedules, inventory, quality, and delivery timelines.
• Maintain accurate customer records and documentation within company systems.
• Utilize digital tools and emerging technologies, including AI-supported business applications, to improve efficiency and reporting.

Qualifications

• Bachelor's degree in Business, Supply Chain, Finance, Analytics, Marketing, Operations Management, or a related field.
• 1–3 years of experience in account coordination, customer service, inside sales, supply chain, logistics, project coordination, or manufacturing support preferred.
• Advanced Microsoft Excel skills, including:
• • Pivot Tables
  • VLOOKUP/XLOOKUP
  • Data Reconciliation
  • Reporting & Dashboards
• Strong analytical and problem-solving abilities.
• Excellent communication and relationship-building skills.
• Highly organized with the ability to manage multiple priorities.
• Comfortable working in a fast-paced manufacturing environment.