Customer Service Coordinator II

Job Title: Customer Service Coordinator II
Location: Keene, NH - 100% Onsite
Duration: 05+ Months

Job Description:
***Looking for an extremely detail oriented Sales Coordinator. Success in role requires ability to overcome business systems complexity leading to a fairly lengthy training period; patience is a must and desire to learn and grow with the business.

Day to Day Responsibilities:
• Responsible for error free execution of quotes, orders and other order management related activities.
• Build strong working relationships with both internal and external customers.
• Understand and execute contractual agreements.
• Coordinate order requirements through the MRP system and other business tools.
• Organize communication for internal customers to meet external customer requirements.
• Use professional telephone and written communication skills to include excellent use of grammar and sentence structure.
• Ability to flex across customers, markets, and segments to ensure timely responsiveness to customers.
• Participate in training, testing, and project related activities as identified.
• Represent Client to the customer in a highly effective, professional manner.

Travel Requirements: None

Hours of work/work schedule/flex-time: 40 hours – Requires some flexibily/overtime when required based on load.

Required Education: Bachelor in BA or similar.

Preferred:
• Customer Service experience or Sales experience in a manufacturing environment.

Required Years and Area of Experience: 3-5 years Customer Service experience including handling of customer Purchase Orders/Contracts.

Required Skills:
• Self motivated performer with broad skills for potential internal career growth.
• Represent Client in a professional manner at all times; even under pressure.
• Quality and customer focused.
• Professional verbal and written communication skills.
• Effective problem solver, detail oriented.
• Demonstrate effective time management and ability to multi-task.
• Proficiency with Microsoft Tools; Outlook, Excel, Word
• Excellent typing and keyboarding skills
• Comfort with multiple complex business systems

Desired Skills:
• Basic understanding of Aerospace & Defense Industry
• Some experience working in a MRP focused manufacturing business
• Experience functioning in a diverse, fast paced environment

Soft Skills (Communication/Team/Leadership):
• Strong/effective interpersonal skills
• Team oriented
• Desire to deliver outstanding customer experience

#TB_OTH
#ZR

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

Founded in 2002 by three former Monster.com executives; TalentBurst is an award-winning full-service Staffing Firm working directly with Fortune 500 companies in the US and Canada. We specialize in Contract and Contract to Permanent roles across many industries and have direct/contractual relationships with all our clients. Please visit our website www.talentburst.com or come meet us at our offices in Natick, MA, Miami, FL, Christiansburg, VA, Vineland, NJ, Houston, TX & downtown San Francisco, CA