Electrical Manager

Description:

At High 5, our mission is simple but powerful: To come together as more than individuals to create a positive impact on our team, our clients, and our community, one High Five at a time. If you’re looking to make a meaningful difference both in your own career and in the lives of others, this is the place for you.

Why Join Us?

• Competitive Compensation: Earn an estimated $90,000–$120,000+ annually.
• Weekly Pay: Get paid every Monday!
• Benefits: Medical, dental, vision, and life insurance coverage for you and your family.
• Company-Matched 401(k): Invest in your future with employer contributions.
• Paid Holidays + PTO: Enjoy paid company holidays in addition to accrued Paid Time Off.
• No On-Call Schedule: Maintain work–life balance with zero on-call requirements.
• Dispatch From Home: Start your day in a company-provided, fully stocked vehicle.
• Career Growth & Training: Access ongoing professional development from some of the best trainers in the industry.

Responsibilities

• Lead and manage the daily operations of the electrical department.
• Recruit, interview, hire, train, and mentor electricians and apprentices.
• Conduct regular ride-alongs, coaching sessions, and performance reviews.
• Ensure technicians provide exceptional customer service and maintain high-quality workmanship.
• Monitor department performance, including revenue, profitability, conversion rates, and customer satisfaction.
• Schedule and coordinate workloads to maximize efficiency and meet service demands.
• Ensure compliance with all local, state, and national electrical codes and safety regulations.
• Address customer concerns and resolve escalated service issues promptly.
• Collaborate with dispatch, customer service, warehouse, and other departments to ensure smooth operations.
• Develop and implement processes to improve productivity and operational efficiency.
• Conduct team meetings and ongoing technical and sales training.
• Review job quality, callbacks, and warranty work to identify improvement opportunities.
• Prepare reports on key performance indicators (KPIs) and present results to leadership.

Requirements:

• Journeyman or Master Electrician license.
• 5+ years of residential electrical experience.
• Previous leadership or management experience in an electrical service environment.
• Strong communication, coaching, and problem-solving skills.
• Experience with scheduling software and service management platforms (e.g., ServiceTitan or similar).
• Valid driver's license with an acceptable driving record.