2nd Shift Print Production Associate

Overview

Job Title: 2nd Shift Print Production Associate
Location: Jefferson City, MO
Job Type: Hourly Consultant
Hours: 4 pm to midnight, M-F
Pay: $18/hr

Free onsite parking provided

Candidate will be on their feet during the whole shift.

Willing to train a positive Candidate with outstanding customer service skills.

Essential Functions:

• Deliver intermediate contracted customer requirements including document assembly and finishing.
• Serve as point of contact to receive, review, and electronically log customer jobs.
• Operate finishing equipment such as paper cutters, inserters, laminating, and hole punchers.
• Operate office/production equipment (printer, copier, fax, scanner).
• Apply asset tags to office equipment and update databases.
• Track and coordinate the move, add, or change of office equipment assets at customer accounts.
• Clean and maintain office equipment when necessary.
• Process and distribute incoming/outgoing faxes, logging for billing purposes.
• Process basic forms and update information using a PC.
• Wrap, pack, label, and ship finished product.
• Collect and submit meter reads.
• Maintain appropriate supply inventory and distribute as required.
• Problem solve to complete production, delivery, and output requirements.
• Perform quality inspections before, during, and after production runs.
• Sort and scan hardcopy materials for digital/print formats (training may be provided).
• Respond to print/copy equipment issues by contacting service personnel via PC applications.
• Operate high-volume printers and copiers.
• Estimate, schedule, and track incoming production jobs.
• Track and store jobs for reuse at future dates, including file back-up.
• Inspect files for issues (fonts, resolution, registration).
• Index electronic materials to media such as CD-ROM, disk, or tape for reproduction/distribution.
• Integrate variable data files into printed formats using provided templates.
• Perform file/document conversion using standard software.
• Perform operator maintenance on equipment.
• Maintain reporting logs and information for billing.
• Provide minimal training to end-users on equipment.
• May develop work processes or templates.
• May operate high-volume folding and inserting mail equipment.
• Ability to lift up to 50 pounds.

Skills:

• Functional PC knowledge (keyboard, mouse, drives, printers, file navigation).
• Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Create spreadsheets, use standard formulas, sort/filter, create graphs.
• Import/export data, embed files, move data between applications.
• Ability to send/receive emails, locate and save documents, and perform data entry.
• Proficient in using web browsers, intranet, and sending documents to preconfigured printers.
• Basic math skills (division, multiplication, percentages).
• Demonstrated professionalism, customer service skills, and business maturity.
• Knowledge of PC connectivity to printers and printer configuration.

Experience:

• Minimum 1 year of experience in a customer service environment.

Education:

• Minimum: High School Diploma or equivalent.
• Required: Post high school technology training or equivalent experience.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.