Customer Service Specialist

We’re looking for an enthusiastic, highly-motivated customer service representative to provide an excellent experience to our customers. Job seekers should have a background in service, and exceptional communication, listening, and problem-solving skills. If you love interacting with people and you’re interested in new opportunities, career growth, and a positive, fast-paced work environment, we want to hear from you!Compensation:

$17 - $19 hourly

Responsibilities:

• Maintain customer accounts and update with new account information as needed
• Work closely with the sales lead to stay up-to-date on service and product knowledge
• Reply to incoming calls from customers including products and service questions, general information, and complaints
• Resolve customer complaints in a friendly and timely manner to ensure high customer satisfaction
• Record customer interactions and follow up on their experience with our company

Qualifications:

• Display strong communication skills, active listening skills, and personal skills
• Strong knowledge of customer interface and interaction
• High school graduate, G.E.D. recipient, or equivalent

About Company

Food Service Equipment and Supplies company with added services such as design, consulting, delivery, installation, repair service, and preventative maintenance.

Local-owned and operated company with good people doing good things for great customers!