Managing Director of Property, Facilities & Asset Management

Job Description:\n\nSalary: $28.00 $40.00 per hour DISCLOSURESThe specific statements shown in each section of this job description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The jobs responsibilities/tasks may be modified and/or expanded over time. The company will inform the personnel member when changes in the respective job description are made. ABOUT THE COMPANY Enterprise Management Solutions, LLC (EMS) is a full-spectrum consulting and management firm specializing in back-office operations, financial infrastructure, and executive oversight for health and human services organizations. We provide strategic support to affiliated companies through contractual partnerships, optimizing operations and maintaining compliance across multiple industries including behavioral health, primary care, real estate, supportive housing, and food service. Our goal is to relieve mission-driven companies of administrative burden by overseeing financial and operational systems that allow leadership teams to focus on quality care and innovation. COMPANY WEBSITE: https://enterprisemgmtinc.com/ COMPANY PHONE NUMBER: (667) 309-5345 HUMAN RESOURCES DEPARTMENT PHONE NUMBER: (443) 478-4304 EXT 10 HUMAN RESOURCES DEPARTMENT EMAIL ADDRESS: hr@enterprisemgmtinc.com POSITION TITLE: Managing Director of Property, Facilities & Asset Management ALTERNATE TITLE(S): Managing Director of Property Operations, Managing Director of Facilities & Asset Operations, Executive Director of Property & Facilities Management, Director of Property, Facilities & Construction Operations COMPANY: Enterprise Management Solutions, LLC DEPARTMENT: Facilities Management DIVISION: Operations UNIT: N/A LOCATION: 3310 Eastern Ave, Baltimore MD 21224 ACCOUNTABLE TO: Chief Operating Officer ACCOUNTABLE FOR: Accountable for providing executive-level leadership and operational oversight across all property, facilities, maintenance, construction, and asset management functions within the organization. Responsible for ensuring properties, facilities, and operational assets remain compliant, functional, safe, financially accountable, inspection-ready, and aligned with organizational standards. Oversees multi-site operations including maintenance workflows, vendor management, construction coordination, licensing, budgeting, capital projects, safety compliance, operational reporting, and asset protection while supporting organizational growth, operational stability, and long-term infrastructure performance. Ensures operational issues, property risks, compliance concerns, and facility-related challenges are identified, addressed, documented, and escalated appropriately in coordination with executive leadership. WORK SCHEDULE: Work schedule consists of a full-time Monday through Friday schedule from 8:00 AM to 5:00 PM totaling 40 hours per week; however, scheduling needs may vary based on operational demands including property emergencies, inspections, city notices, maintenance concerns, construction deadlines, licensing requirements, safety incidents, tenant or resident concerns, and other urgent matters affecting property or facility operations. Position may require occasional evening, weekend, holiday, or emergency availability to support operational continuity, facility readiness, asset protection, and organizational needs across assigned properties and locations. CLASSIFICATION: Full-time, Non-Exempt depending on final duties, salary basis, pay structure, and applicable wage-and-hour requirements COMPENSATION RANGE: $28.00 $40.00 per hour commensurate with education, proven experience, residential care leadership background, regulatory knowledge, recovery services experience, staffing management ability, and demonstrated capacity to manage multi-program responsibilities. BENEFITS PACKAGE: This position is eligible for standard W-2 employee benefits, including but not limited to those outlined in the Companys official benefits package. Eligibility and participation are subject to the terms and conditions of the applicable plans. Full details are provided in the current benefits package documentation. ANTICIPATED TRAVEL: 20% of the time. You will use a company vehicle. There is no additional compensation for travel. SUMMARY OF POSITION RESPONSIBILITIES The Managing Director of Property, Facilities & Asset Management is responsible for providing executive oversight and operational leadership across property management, facilities operations, maintenance services, construction coordination, and asset management functions for multiple sites and entities. Oversees property performance, inspections, licensing, maintenance workflows, vendor management, safety compliance, construction projects, capital improvements, budgeting coordination, operational reporting, and asset protection activities. Ensures properties and facilities remain compliant, operationally efficient, inspection-ready, financially accountable, and aligned with organizational standards while coordinating with executive leadership, residential and healthcare programs, maintenance teams, contractors, vendors, finance leadership, and administrative departments to support operational stability, risk management, and organizational growth. SCHEDULED DUTIES AND RESPONSIBILITIESOversee daily operations across assigned properties, facilities, maintenance functions, construction activities, and asset management operationsProvide executive-level operational leadership for multi-site property and facility portfoliosEnsure properties remain compliant, functional, safe, inspection-ready, and operationally efficientMonitor property performance, occupancy status, asset condition, licensing requirements, and operational risksOversee property management activities including tenant communications, notices, inspections, rental licensing, and property recordsMonitor maintenance requests, work orders, emergency repairs, preventative maintenance, and unresolved operational issuesCoordinate construction projects including budgets, timelines, permits, inspections, vendor performance, change orders, and project completion activitiesEnsure maintenance teams, contractors, and vendors comply with organizational standards, purchasing controls, safety procedures, and documentation requirementsCoordinate with finance leadership regarding budgets, capital expenditures, vendor payments, utilities, taxes, insurance obligations, and operational reportingTrack inspections, permits, registrations, insurance renewals, code requirements, and regulatory compliance deadlinesIdentify operational deficiencies and develop corrective action plans in coordination with executive leadershipMaintain oversight of vendor contracts, pricing, insurance documentation, quality standards, and service performanceCoordinate with residential, healthcare, safety, and administrative departments regarding operational readiness, occupancy planning, and facility concernsSupport organizational growth initiatives including property stabilization, restructuring, operational expansion, transitions, and new project launchesMonitor spending controls, maintenance forecasting, capital improvement planning, and operational budget performanceEnsure operational issues are properly documented, escalated, assigned, tracked, and resolved in a timely mannerCoordinate emergency response efforts related to property damage, maintenance failures, safety incidents, inspections, or operational disruptionsProvide regular operational updates, risk assessments, and status reporting to executive leadership and the COOSupport continuity planning, crisis management efforts, and operational recovery activities as neededMaintain professional communication with staff, tenants, residents, contractors, inspectors, vendors, regulators, lenders, insurers, and executive leadershipTravel between assigned properties, facilities, construction sites, and operational locations as required to support organizational operations and oversight UNSCHEDULED DUTIES AND RESPONSIBILITIESRespond to emergency property issues including floods, fires, utility failures, safety incidents, security concerns, structural issues, or other urgent operational disruptionsAddress unexpected maintenance emergencies, vendor failures, contractor disputes, staffing shortages, or unresolved operational concerns requiring immediate interventionRespond to urgent city notices, inspection failures, code enforcement actions, licensing concerns, or regulatory compliance mattersAssist with emergency construction coordination, urgent repairs, insurance-related property damage, or crisis response activitiesProvide operational support during organizational emergencies, continuity planning efforts, disaster recovery situations, or emergency relocationsConduct emergency site visits to assess operational concerns, safety risks, property damage, or urgent facility conditionsParticipate in executive meetings, operational reviews, crisis management discussions, or leadership initiatives as directed by executive leadershipSupport special projects, operational restructuring efforts, acquisitions, transitions, or property stabilization activities as assignedAssist with investigations involving property incidents, safety concerns, vendor disputes, operational complaints, or compliance mattersCoordinate urgent communication between leadership, vendors, contractors, inspectors, tenants, residents, healthcare teams, and operational staff during emergency situationsPerform additional operational, administrative, property management, construction, facilities, maintenance, asset management, or leadership duties as assigned by the COO or executive leadershipRemain available outside normal business hours when necessary to address urgent operational needs, emergency situations, inspections, or critical organizational mattersSupport implementation of new operational procedures, compliance initiatives, reporting requirements, technology systems, or organizational directives as neededProvide temporary operational oversight for properties, departments, projects, or teams experiencing staffing shortages, transitions, or elevated operational riskAssist with urgent budgeting concerns, vendor negotiations, project escalations, financial risks, or unexpected operational expenditures as necessary PHYSICAL DEMANDS:Ability to travel between multiple properties, facilities, and operational locations as requiredAbility to respond to urgent property, maintenance, construction, or operational emergencies in a timely mannerAbility to work in a fast-paced environment while managing multiple priorities, deadlines, and operational demandsAbility to communicate effectively with staff, vendors, contractors, inspectors, tenants, and executive leadershipAbility to occasionally lift or carry files, office materials, or operational supplies up to 25 poundsAbility to work occasional evening, weekend, holiday, or emergency hours based on operational needs WORKING CONDITIONSWork is performed in administrative offices, residential properties, healthcare facilities, construction sites, maintenance locations, and other assigned operational environmentsPosition requires managing fast-paced operations, urgent issues, competing priorities, and property-related emergenciesMay require occasional evening, weekend, holiday, or emergency availability based on operational needsFrequent interaction with staff, tenants, residents, vendors, contractors, inspectors, regulators, and executive leadership is requiredRegular travel between assigned properties and operational locations may be necessary to support oversight and operational needs COMPETENCIES AND SKILLSStrong leadership, organizational, and operational management skillsAbility to manage multiple properties, projects, vendors, and operational priorities simultaneouslyStrong problem-solving, decision-making, and critical thinking abilitiesKnowledge of property management, facilities operations, maintenance coordination, construction oversight, and asset management practicesStrong communication and interpersonal skills with the ability to work effectively with staff, vendors, contractors, inspectors, and executive leadershipAbility to maintain professionalism, confidentiality, and sound judgment in high-pressure or sensitive situationsStrong attention to detail, documentation accuracy, and compliance monitoring abilitiesAbility to identify operational risks, develop corrective action plans, and ensure timely issue resolutionProficiency with property management systems, operational reporting tools, Microsoft Office, and related administrative softwareAbility to work independently while remaining aligned with organizational goals, policies, and executive direction LEVEL OF EDUCATION / TRAINING / QUALIFICATIONS Required QualificationsBachelors degree required in Business Administration, Real Estate, Facilities Management, Construction Management, Engineering, Public Administration, Finance, Property Management, or a related fieldMasters degree preferredMinimum of five (5) years of progressive experience in property management, facilities operations, construction management, maintenance operations, asset management, or related operational leadership roles preferredMinimum of three (3) years of supervisory or management experience preferredValid drivers license requiredStrong knowledge of property operations, maintenance systems, construction coordination, vendor management, inspections, compliance requirements, and operational reportingExperience managing multi-site properties, budgets, vendors, maintenance operations, or construction projects preferredExperience with Buildium or similar property management software preferredAny applicable property management, facilities, construction, or operational licensure must be maintained in good standing if required for assigned responsibilities