Mainland Logistics Coordinator

Description:

Position Overview:

The Mainland Logistics Coordinator runs the day-to-day execution of Waiakea’s mainland 3PL network so the National Logistics Manager can focus on carrier and 3PL strategy, relationships, and cost-out. This role owns order-level execution across channels, network transport and inter-DC rail transfers, routing-guide and EDI compliance, and the reduction of chargebacks and expedited freight.

Schedule:

The Logistics Coordinator is a full-time position. Monday-Friday, 8:00am-5:00pm PST, with occasional weekends as needed; days and times may vary to support mainland time zones.

Benefits:

• Waiakea Hawaiian Volcanic Water offers competitive pay that is direct-deposited
• Annual sick, personal and vacation leave
• Paid volunteer hours through the Waiakea award winning Kokua Initiative program
• Employee + Dependent(s) HMSA health/vision/prescription/dental insurance
• FSA & Dependent Care FSA with $500 employer contribution
• Discounted gym memberships
• Term Life Insurance
• Employee Assistance Program
• Discounted company water
• $300 monthly child care reimbursement
• 401k with up to a 5% employer match & more!

Essential Job Functions:

Mainland Network Execution:

• Run daily execution across the mainland 3PL network (SaddleCreek, G3, RJW) to meet OTIF and OTD targets

• Coordinate moves, appointments, and exceptions with 3PLs and carriers

• Identify and prevent service misses before they impact customers

Order & Channel Management:

• Oversee order processing and entry and support the channel coordinators across retail/FTL, DSD/LTL, and e-commerce/customs

• Ensure routing-guide compliance and accurate, on-time order execution by channel

• Coordinate Amazon, retail, and club order flows

Network Transport & Rail:

• Coordinate network transport, inter-DC rail, and DC-to-DC moves

• Support mode and routing selection for the best balance of cost and service

• Maintain track-and-trace visibility across shipments

Retail Compliance & EDI:

• Support EDI order, ASN (856), and invoice (810) accuracy with the systems team

• Drive OTIF and routing-guide scores and reduce deductions and chargebacks

• Partner on root-cause resolution for compliance issues by channel

Cost & Performance:

• Track network transport cost, expedited freight as a percent of spend, and misses prevented

• Provide the day-to-day relief that frees the National Logistics Manager for strategy and cost-out

Collaboration:

• Partner with Planning on inter-DC transfers and allocation

• Partner with Procurement and Hawaii Operations on inbound flows and handoffs

Other Duties:

• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice

Requirements:

• 3+ years of logistics, transportation, or 3PL coordination experience required

• Experience with retail routing guides, OTIF, and EDI/retail compliance preferred

• NetSuite or similar ERP experience (sales orders, transfer orders, order management) required

• Strong organizational and communication skills; able to manage many shipments and stakeholders at once

• Advanced knowledge of MS Excel preferred; basic knowledge of MS Excel required

• Detail-oriented with strong problem-solving and follow-through

Education and Experience:

• High school diploma/ GED required. Bachelor’s degree in logistics, supply chain, business, or a related field preferred.

Core Values: The ideal candidate will align with our company core values:

• It’s a Kakou Thing- Works together with team members to find solutions.
• Live Aloha- Be positive, love unconditionally.
• Kulia i ka nuu- Constant improvement; Strive to reach the summit.
• Be Pono- To have integrity and find harmony within yourself, the Aina, your community and work.
• Ho'okuleana- An action or mindset “to take responsibility.” It is our individual and collective responsibility to: participate rather than ignore, prevent rather than react and preserve rather than degrade.

Pay Range:

Starting compensation will be based on logistics experience, retail/customer compliance background, 3PL coordination experience, and the ability to support mainland freight execution remotely.

Physical Requirements/Lifting Requirements:

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation. Waiakea cares about the health and safety of our team members. Team members are expected to follow all safety procedures and perform their job duties as assigned

Equal Employment Opportunity:

Waiakea Inc. is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Waiakea Inc. will provide reasonable accommodations for qualified individuals when appropriate.

Company Information:

Waiakea is the first triple bottom line beverage of its kind, adapting an award-winning platform of healthy, sustainable, and ethical attributes and initiatives. Waiakea’s mission is to sustainably provide naturally alkaline Hawaiian volcanic water with the blessing of indigenous kapuna and konohiki, while contributing to and promoting clean water access, conservation, and education for those in need in Hawai’i and throughout the world.

Our purpose at Waiakea is to create a transformation within the bottled water, beverage, and greater CPG industry, moving away from singular profit and towards a triple bottom line model that emphasizes people and planet.

Waiakea is the first premium water brand in the U.S. to be certified carbon neutral for its many eco-initiatives. These include being the first brand to use 100% RPET (post-consumer recycled/upcycled) bottles that have a 90% smaller C02, energy and water footprint than competitors, as well as using 100% renewable energy to power its bottling operations in Hilo, all while prioritizing source sustainability by bottling only .001% of its 1.4 billion gallon per day Kea’au aquifer source sustainable yield.

For every liter you buy, Waiakea provides a week’s supply of clean water to those in need while contributing to local Hawaiian non-profits in education and conservation through its award-wining Kokua Initiative, which impacted over 20,000 individuals in Hawai’i in 2020 alone.

Our Brand Promises are as follows:

- that every product you buy from us will be natural and healthy

- that every product you buy from us will be sustainably sourced, packaged, and shipped

- that for every product you buy from us, we will contribute to local and global non-profits and initiatives in clean water, conservation, and education

Since our founding, Waiakea has gone from local, self-distribution to becoming one of the most award-winning and fastest growing premium beverage brands in the United States. Waiakea is now in over 30,000 stores nationally, distributed by more than 30 distributor partners. Current customers include Walmart, Whole Foods, Sam's Clubs, Kroger, Publix, Wawa, Sheetz, GetGo, Safeway, Central Markets, Albertsons and hundreds of other retail, fitness, foodservice, customers across the country alongside thousands of loyal customers online.

We have been featured by Forbes, Environmental Leader, Fortune, Food Navigator and even Good Morning America as one of the most innovative companies out there. If you align with our mission and core values, we would love to have you become a member of our Ohana! For additional information, please visit our website at www.waiakea.com