Automotive Service Advisor

Are you a car fanatic with specialized knowledge in automotive technology and service work? We’re looking for a problem-solving automotive service advisor to join our busy car dealership! Our ideal candidate has great customer service skills and can tackle everything from fielding customer concerns and scheduling appointments for our service department to make accurate calls about vehicle warranty protections. If you thrive in a multifaceted work environment that has no shortage of foot traffic, apply today!Compensation:

$60,000 - $100,000 yearly

Responsibilities:

• Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
• Oversee the schedule for service department technicians’ repairs
• Verify warranty protections, review service contract coverage, create cost estimates, and all other documentation to facilitate vehicle service work
• Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
• Work with the dealership auto service porter to ensure vehicles are ready for customer pick-up

Qualifications:

• Possess a valid, state-issued driver’s license and acceptable driving record
• Previous experience working as a service technician or in a service department a plus
• Have a high school diploma or GED equivalent
• Stellar communication, organizational, and interpersonal skills are needed
• Exemplary Microsoft Office program and general computer skills are mandatory

• DealerTrack and xTime experience recommended

About Company

At Oxnard Mazda, we don’t just offer jobs—we build careers. Our team members are the driving force behind our success, and we’re proud to support them with meaningful benefits and opportunities:

• Health & Wellness Comes First – Comprehensive Medical, Dental, and Vision coverage for you and the people who matter most.
• Security & Peace of Mind – Complimentary Group Life Insurance provided to every eligible team member.
• Invest in Your Future – Competitive 401(k) with company matching to help you build long-term financial strength.
• Growth That Matters – Training, mentorship, and advancement opportunities designed to help you succeed and build a lasting career in the automotive industry.