AR Process Strategist

Title: AR Process Strategist

Compensation: $70,000 - $85,000 per year, depending on experience

Status: Full-time, Salary, Exempt

Reports to: Research A/R Manager

Work location: Onsite in Chandler (8am-5pm)

Job Summary

The Accounts Receivable Process Strategist partners closely with the AR Research Manager to support end-to-end AR operations, drive collections performance, and reduce outstanding receivables. This role combines hands-on execution with analytical and process improvement expertise to accelerate cash flow, minimize DSO, and improve aging outcomes. The Strategist contributes to operational support, process optimization, automation initiatives, and reporting, while serving as a key backup to AR leadership. Success in this role is measured by improved collection effectiveness, reduced AR balances, and enhanced efficiency and scalability across AR processes.

Essential job functions/duties

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Drive process improvements and support automation initiatives to streamline AR workflows, reduce manual effort, and enhance collections effectiveness
• Identify root causes of delayed payments and implement corrective actions to improve billing accuracy, process efficiency, and cash flow performance
• Partner cross-functionally with Finance, Contracts, IT, and operational teams to resolve payment barriers and improve end-to-end revenue cycle efficiency
• Execute and support end‑to‑end Accounts Receivable (AR) operations, including invoicing, cash application, collections, reconciliations, and dispute resolution to ensure timely cash conversion
• Lead proactive collections strategies, reducing AR aging and accelerating payment timelines through structured outreach, escalation, and follow‑up cadence
• Resolve complex, denied, or disputed receivables in alignment with contractual terms, ensuring accurate billing and minimized revenue leakage
• Support month-end close activities, including reconciliations, reporting, and write-off management to ensure accurate financial results
• Develop and analyze AR reporting and metrics (e.g., DSO, aging, collection rates) to identify risks, trends, and opportunities for performance improvement
• Serve as a strategic partner and backup to leadership, supporting escalations, prioritization, and execution of AR optimization initiatives
• Ensure compliance with financial policies, regulatory requirements, and audit standards, maintaining accurate documentation and standardized procedures

Knowledge/Skills/Abilities Required

• 3+ years of Clinical Research AR experience or 5+ years of AR/accounting experience, with demonstrated success improving collections performance and reducing AR aging/DSO
• Advanced proficiency in Excel (e.g., PivotTables, Power Query) and experience with Power Automate and/or Power BI for reporting and process improvement
• Demonstrated ability to analyze, validate, and explain complex data, reporting logic, and system outputs
• Experience driving process improvements, automation initiatives, or operational efficiencies within AR or finance functions
• Strong knowledge of the full AR lifecycle, including collections, dispute resolution, aging management, and cash application
• Proven ability to manage complex, aged, or high-risk receivables and execute effective strategies to accelerate cash flow and minimize write-offs
• Solid understanding of GAAP and its application to revenue and receivables processes
• Advanced analytical and problem-solving skills, including the ability to interpret data, identify trends, and drive actionable insights
• Strong communication, negotiation, and stakeholder management skills, with the ability to influence outcomes and work effectively across teams
• Experience in clinical research, healthcare, or life sciences industry preferred
• Familiarity with QuickBooks, CTMS, or similar financial/research systems preferred

Education, credentials, and/or trainings required

• Bachelor's Degree in Accounting, Finance, or related fields

Supervisory responsibilities

• None

Work environment

• Office setting

Physical demands

• Able to lift at least 15 lbs.
• Able to sit for long periods (at least 50%)
• Able to type and do computer work for long periods

Travel Requirements

• Some interoffice travel may be required with use of company vehicle or mileage reimbursement

Benefits & Perks:

• Health, Dental, Vision (with HSA plans and employer contribution)
• PTO
• 5 days Sick Time
• 7 Company Paid holidays + 2 Paid Half-days
• 401K with 6% company match
• Short & Long Term Disability
• Educational Assistance
• Shared company vehicles for required travel

EEO statement

It is the policy of the Institute for Liver Health DBA Arizona Liver Health and Arizona Clinical Trials to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. This policy relates to all phases of employment, including, but not limited to, recruiting, employment, placement, promotion, transfer, demotion, reduction of workforce and termination, rates of pay or other forms of compensation, selection for training, the use of all facilities, and participation in all company-sponsored employee activities. Provisions in applicable laws providing for bona fide occupational qualifications, business necessity or age limitations will be adhered to by the company where appropriate.

Notice to Staffing Agencies: It is our policy that any and all contact with third party staffing or recruitment vendors come through our Talent Acquisition Team directly. We have an established and preferred network of contracted partners that we engage if and when we deem it necessary. We request that staffing agencies refrain from repeatedly contacting our hiring managers or employees directly. Unsolicited resumes, onsite solicitations, and inquiries will not be considered or responded to. Overly persistent and pushy inquires may also be blocked across our network as spam. Thank you for your understanding and cooperation.