Guest Services Agent - Aloft & Element NKC

The Aloft & Element North Kansas City is looking for energetic, guest-focused individuals to join our Front Desk / Guest Services team. We are seeking team members who are passionate about hospitality, customer service, and creating memorable guest experiences from check-in to check-out.

As a Front Desk Agent, you will serve as one of the first impressions of our Marriott dual-branded hotel, assisting guests with arrivals, departures, reservations, hotel information, and service recovery while helping create a welcoming, upbeat, and service-driven environment.

If you enjoy working with people, thrive in a fast-paced hospitality environment, and take pride in delivering exceptional customer service, we would love to meet you.

Responsibilities:

KMG HOTELS was founded in 2000 and is owned by Jay Koshiya and Sanjay Koshiya. Jay Koshiya is the current Chief Executive Officer, & President. Mr. Sanjay Koshiya is the current Vice President & Chief Operating Officer of the company. Today, KMG owns and operates twenty-one hotels, representing various franchises like Marriott, Hilton, InterContinental Hotels Group & Choice Hotels International. KMG has opened six Marriott Premium select service hotels in the last eighteen months and has a number of exciting development projects in the pipeline. KMG Hotels is a company committed to growth by exceeding the expectations of our associates, guests, and partners. We strive to create an environment where all associates are valued and respected, and where doing it the “right way” takes precedence over doing it the “easy way.” We aspire to be the industry leader in proactively setting standards of excellence in acquisitions, development, ownership, and management. Our growth is built on honest business practices, a strong commitment to our associates, progressive sales practices, and a dedication to providing well-maintained hotels. Hard work, commitment, and the spiritual strength of the KMG family have been the building blocks of the KMG Hotels brand. As a premier lodging company that now employs over 800 associates, KMG Hotels provides increasing financial strength and stability to our stakeholders—namely our guests, associates, and owners.