HR Representative

Job title: HR Rep

Pay: $23.78/hr

Location: Charlotte, NC, US, 28277

Duration: 3 Months, possible extension or conversion

We are seeking a detail-oriented and process-focused HR Data Transactions & Analytics Associate to join our team. As a key member of our HR Operations team, you will be responsible for managing and maintaining employee data transactions through our HR systems, including PeopleSoft, ServiceNow and other HR-related platforms.

Your primary goal will be to ensure data accuracy, integrity, and compliance with organizational requirements.

Primary Roles & Responsibilities:

1. Data Management: Process and maintain employee data transactions, including new hires, terminations, leave absence dates, job and employee data changes, and other HR-related updates. Ensure accurate and timely data entry and resolve data discrepancies in a professional and efficient manner.

2. Data Quality and Compliance: Adhere to established data quality standards and guidelines, ensuring that all employee data is accurate, complete, and compliant with organizational requirements and regulatory laws.

This includes:

* Conducting regular data audits to identify and correct errors

* Ensuring data consistency across different HR systems and platforms

* Collaborating with HR teams to address data gaps and training needs

3. Process Improvement: Identify opportunities for process improvement and contribute to the development of solutions that enhance data management, reduce errors, and improve efficiency. Collaborate with cross-functional teams to implement changes and measure their impact.

4. Reporting and Analytics: Utilize HR systems and reporting tools to generate reports, and complete templates to support HR business decisions.

5. Collaboration and Escalation: Work collaboratively with peers and the team lead to resolve data issues and escalate or transfer issues as needed.

6. Knowledge Management and Compliance: Stay up to date with changes in HR policies, procedures, and systems, and ensure that knowledge base articles and self-serve information for HR teams are accurate, current, and compliant with organizational requirements.

Skills Required

o 2+ years of experience in HR Operations, HRIS, or a related field

o Ability to work in a fast-paced, dynamic environment with multiple priorities and deadlines

o Technical savviness, with experience in HR systems, including Workday, ADP, and other HR-related platforms

o Strong attention to detail and ability to maintain data accuracy o Familiarity with metrics and reporting tools

o Bachelor's degree in a related field (strongly preferred)

Skills Preferred

Proficiency in PeopleSoft, BrassRing, ServiceNow, or other HR systems o Experience with data management and reporting tools, such as Excel, SQL, or data visualization software o Familiarity with data governance and compliance regulations, such as GDPR and CCPA o Ability to utilize HR systems to document and track employee data transactions

Experience Required:

2+ years processing data transactions

Bachelor's Preferred

Notes: Work Environment: o This is a production environment, and as such, you will be held accountable to daily KPI metrics. o The ideal candidate will be able to work in a fast-paced, dynamic environment with multiple priorities and deadlines. Performance Metrics: o Data accuracy and completeness o Timeliness of data transactions o Quality of reports and analytics o Adherence to established data quality standards and guidelines o Collaboration and escalation metrics