Front Desk Receptionist

Company Description Our Studio  is a premier aesthetic and wellness practice dedicated to helping clients look and feel their best through advanced aesthetic treatments and exceptional client service. Team members collaborate to create a clean, comfortable, and client-centered atmosphere. The organization values professionalism, discretion, and excellent service at every point of client contact. Staff are encouraged to contribute to a positive, respectful workplace culture.

Role Description The Front Desk Receptionist is a full-time, on-site role based in Staten Island, NY. This role is responsible for greeting clients, managing check-in and check-out procedures, and ensuring a smooth flow of appointments throughout the day. Daily tasks include answering phone calls, responding to inquiries, scheduling and confirming appointments, and maintaining an organized reception area. The Front Desk Receptionist will handle client intake forms, process payments, update client records, and support practitioners with basic administrative needs. This position also involves coordinating with the clinic team to provide timely, courteous service and addressing client concerns or questions in a professional, friendly manner.

Qualifications

• Strong customer service and communication skills, with the ability to interact professionally and courteously with clients and team members
• Demonstrated phone etiquette and receptionist duties experience, including answering, screening, and greeting visitors
• Clerical skills including data entry, filing, appointment scheduling, and handling basic administrative tasks
• Ability to manage front desk operations including multitasking and prioritizing responsibilities.
• Previous experience in a medical, esthetic, spa, or salon setting is preferred but not required.
• Comfort using scheduling software and basic office technology (computers, phones, payment systems, printers)
• Educate clients on services, memberships, packages and promotions.
• Reliability, punctuality, and a professional appearance suitable for an esthetic clinic environment

Employment Type

Full-time