Bell Attendant

A Bell Attendant’s role is to provide the best service, by ensuring guests are comfortable with accommodations and are familiar with room offerings and features. This role must uphold the highest level of guest service and maintain constant communication with the Front Office and Valet to ensure guests are escorted, and their luggage and personal items are transported to and from the guest rooms efficiently. This highly visible role gives opportunity for casual conversation and hotel or local recommendations. The Bell Attendant is an ambassador in our lobby, providing thoughtful service and welcoming experience for our guests.

Job Functions May Include:

• Welcoming guests and providing exemplary service in lobby
• Offering assistance and delivery of luggage to and from guest room
• Unloading of luggage into and out of vehicle
• Assisting with luggage storage, package handling and delivery
• Amenity delivery and set up
• Assisting with restaurant and transportation recommendations
• Providing guest services upon request.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Qualifications

• Must be 18 years of age or older.
• Refined verbal communication skills.
• Ability to effectively communicate in a fast-paced environment is required.
• Must have physical stamina to lift moderate amounts of weight.
• Ability to tolerate moderate amounts of walking.
• Experience and a thorough understanding of bell stand service.
• Must be able to work a flexible schedule; including overnight and afternoon shifts with weekend and holiday availability.
• Hotel experience preferred.