Front Desk Representative - FLOAT

We are seeking a friendly and service-oriented Front Desk Representative to join the team at our thriving clinic and help with check-out of patients. Under the supervision of management, the front desk coordinator is the first point of phone and in-person customer service contact for our patients, patient family members, physicians, payers and various other external customers through offering customer service, communications, and appropriate distribution of phone calls and messages while managing in-person visits.  The front desk coordinator may perform a variety of duties including but not limited to collecting and updating demographics and insurance information, verification of health plan eligibility and coordination of benefits, taking complete and accurate messages and scheduling mutually acceptable appointment times utilizing electronic practice management systems.  The front desk coordinator may perform other clerical duties in support of clinic staff in the daily operation of clinic related goals, benchmarks, and quality care initiatives per organizational guidelines.  Provides excellent patient customer service daily.