Customer Service Representative
| Verified Pay check_circle | Provided by the employer$40000 - $100000 per year |
|---|---|
| Hours | Full-time |
| Location | Sterling Heights, Michigan |
About this job
Job Description
Job Description
Benefits/Perks
- Competitive Pay
- Professional Development
- Job Stability in a growing industry
Job Description
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
We are seeking a professional and personable Customer Service Representative to join our team. In this role, you will be responsible for ensuring that each customer has a positive experience when reaching out to our agency. You will respond promptly to inquiries, maintain accurate records, and generally provide excellent customer service. The ideal candidate is detail-oriented, friendly, and familiar with insurance products.
Responsibilities
- Answer customer questions via phone, email, and in-person
- Assist clients with new quotes, updating policies, payments, and other services
- Schedule appointments and maintain calendar
- Maintain detailed records of client interactions
- Review audits and/or policies
- Collaborate with colleagues to provide comprehensive customer service
Qualifications
- Knowledge of insurance products
- High school diploma/GED required, bachelor’s degree preferred
- P&C license or willing to get a license
- Excellent customer service skills
- Highly organized with strong time management skills
- Familiarity with Microsoft Office and other software applications
Nearby locations
Nearby Job Titles
Truck Driver Jobs Radiologic Technologist Jobs Fast Food Preparation Worker Jobs Retail Supervisor Jobs Retail Salesperson JobsNearby Locations
Detroit, MI Jobs Warren, MI Jobs Sterling Heights, MI Jobs Troy, MI Jobs Michigan JobsNearby Companies
Care.com Jobs U.S. Navy Jobs Free Cash by Almedia Jobs Globe Life Jobs McDonald's JobsNearby Categories
Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1272027902 Posted: 2026-08-09 Job Title: Customer Service Representative
Your Privacy Choices