Retail Tire & Automotive Operations Manager

Retail Tire & Automotive Operations Manager

Greater Philadelphia & South Jersey Area

Overview

We are seeking a highly organized and process-driven Retail Tire & Automotive Operations Manager to oversee the daily operations of multiple retail automotive service locations. This role is focused primarily on operational excellence, workflow efficiency, safety, employee development, and local marketing initiatives rather than direct sales management.

The ideal candidate thrives on building systems, improving processes, developing managers, and ensuring every location runs safely, efficiently, and consistently.

This is a hands-on leadership role responsible for driving operational standards across all stores while supporting teams in delivering high-quality services and an outstanding customer experience.

Key Responsibilities

Operations & Workflow Management

• Oversee day-to-day operations across multiple tire and automotive service locations
• Develop and maintain efficient workflow systems
• Ensure consistency in operational standards across all stores
• Identify and implement process improvements to increase productivity and reduce downtime
• Monitor KPIs related to workflow processes

Safety & Compliance

• Establish and enforce strict safety protocols and shop standards
• Conduct regular safety audits and operational inspections
• Ensure compliance with all OSHA and industry safety regulations
• Lead safety training initiatives and incident prevention programs

Training & Team Development

• Recruit, train, and mentor store managers
• Build structured training programs
• Support career development and promote internal advancement
• Implement accountability systems to maintain high performance standards

Marketing & Local Growth

• Coordinate with ownership/leadership on local marketing initiatives
• Support store-level promotions and community outreach programs
• Help implement strategies to increase customer retention and repeat business

Operational Leadership

• Support store managers in staffing, scheduling, and operational planning
• Maintain consistent service standards across all locations
• Evaluate operational performance and implement improvements where needed

Qualifications

• 5+ years of experience in automotive service or tire industry management
• Experience overseeing multiple retail locations preferred
• Strong background in operations management and process improvement
• Demonstrated leadership and team development skills
• Deep understanding of various POS Systems
• Knowledge of safety standards and compliance in automotive environments
• Excellent organizational and communication skills
• Ability to travel between store locations as needed

Preferred Experience

• Multi-store or district management experience
• Tire retail operations experience
• Automotive service management experience
• Training and development program implementation
• Operational KPI tracking and reporting

What We Offer

• Competitive salary
• Performance bonuses
• Health benefits
• Paid time off
• 401K
• Career growth opportunities
• The ability to build and improve operations across a growing organization

Why This Role Matters

This position plays a critical role in ensuring that every store operates safely, efficiently, and consistently, while building strong teams and scalable operational systems.