Senior Receptionist

***NOTE: US Citizenship and clear criminal background is a must***

Title: Senior Receptionist

Type: Contract role

Pay: $24.36 p/hr

Start date: ASAP and will last 8+ weeks (end date is slated for August 28th but may go into September)

Location: NW Washington DC

Schedule - Mon - Fri, 7:15am - 6:05pm (Note: it will be an 8 hour day within this window)

Requirements - must pass background check and be a U.S. Citizen

JOB DESCRIPTION:
Opening and closing support service locations, ensuring the lobby is clean and organized
Greeting all employees and visitors with a friendly, warm, professional and courteous manner
Issuing the appropriate Visitor Badge for on-site visitors, while determining the nature of their visit and notifying the appropriate person
Subscribing to reception email lists and responding to all email in a timely manner
Managing distribution of LCD projectors including monitoring all e-mails for LCD projector reservation requests and updating Outlook calendars with the status of reservation
Distributing assets for employees and updating the associated logs, including but not limited to, keys, access cards, and parking items
Maintaining appropriate levels of reception forms and supplies, including reporting to your supervisor when supplies need to be ordered
Assisting employees with catering deliveries including getting a cart for them, or helping to carry items to their meeting location
Creating a remedy ticket for any facility issues brought to your attention

QUALIFICATIONS
One (1+) years of experience in customer service, call center, or administrative support
Excellent customer service skills and the ability to prioritize tasks
Strong communication skills and ability to effectively deescalate situations with dissatisfied customers
Strong conflict resolution, critical thinking, and problem-solving skills
Ability to understand, interpret, and follow Company Policies and Procedures