Outside Parts Representative - New Location Cranberry Twp

Come Join Our Team at our New Location in Cranberry Township, Pennsylvania

Fyda Freightliner Pittsburgh, Inc., a heavy-duty commercial truck dealership is seeking an individual who is looking to advance their career into a long-term partnership with the possibility of advancement into management opportunities. Fyda is looking for individuals who have a positive attitude, excellent written and verbal communication skills, strong time-management & organizational abilities, aggressive, motivated, and is a self-starter.  If you’re driven to succeed and grow in an industry that is fast-paced and ever evolving, Fyda wants you!

Fyda Freightliner, Pittsburgh, Inc., is western Pennsylvania’s leading Freightliner and Western Star dealership.  A family-owned, community-centered company, Fyda has been recognized as the #1 selling Freightliner dealer in the country.  A recipient of the American Truck Dealer of the year, the Fyda dealer family has been achieving excellent customer focus and customer service for nearly 70 years.

Essential Duties and Responsibilities:

Acts as an external representative of Fyda Freightliner through the parts department with customers.  This includes:

• Solicit sales and maintain relationship of assigned customers through:
• • Customer site visits
  • Phone calls
  • Email/text
• Maintain positive customer experience by:
• • Handling warranty, return or core parts
  • Sharing truck sales opportunities with the sales department
  • Coordinate and communicate with the service department to resolve service issues
• Prospect new parts sales opportunities and grow customer base
• Attend training seminars
• Perform customer sales calls with vendors
• Support inside sales by:
• • Sharing customer information
• Work closely with Delivery Parts Sales (DPS)

Education and/or Work Experience Requirements:

A high school diploma or equivalent required with knowledge of truck/auto components.

• Excellent communication skills and must speak English.
• High school business math.
• Knowledge of and ability to work on a computer.
• General mechanical aptitude.

 Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the functions of this job.  Specifically:

• Must be able to walk, stand, kneel, crouch, reach and lift.
• Operate a Fyda vehicle in a safe and responsible manner and in compliance with Fyda policies.