Front Desk Agent
•Today
| Verified Pay check_circle | Provided by the employer$16 per hour |
|---|---|
| Hours | Full-time |
| Location | Laurel, Maryland |
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Verified Pay check_circleProvided by the employer This job pays $2.5 per hour more than the average pay for similar jobs in your area.
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About this job
Job Description
Job Description
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
Our property is seeking a front desk/ night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.
- Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
- Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
- Ensure all guests feel they are having an exceptional experience at the property
- Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
- Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications:
- Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
- Computer proficiency is required; experience with accounting or reservation software is preferred
- Outstanding communication skills and excellent customer service skills are required
- Requires a flexible schedule that allows for overnight shift hours
- Diploma or equivalent from high school is required; some college is desired
About Company
Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners
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Full-time Jobs Part-time Jobs Gig Jobs Posting ID: 1272032824 Posted: 2026-06-29 Job Title: Desk Agent