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Provided by the employer
Verified Pay check_circle $16 per hour
Hours Full-time
Location Laurel, Maryland

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Verified Pay check_circleProvided by the employer
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About this job

Job Description

Job Description
Our property is seeking a front desk/ night auditor to join our growing group of hospitality professionals. The ideal candidate will have strong attention to financial details, a genuine love of interacting with people, and a superior commitment to customer satisfaction. Previous hotel experience is not required, but guest service experience is highly preferred. If you are looking to start a career in the hospitality industry and want a position that can grow with your skills and natural talents, apply now.

  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Ensure all guests feel they are having an exceptional experience at the property
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Perform additional bookkeeping, administrative, and accounting procedures as required
Qualifications:
  • Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Outstanding communication skills and excellent customer service skills are required
  • Requires a flexible schedule that allows for overnight shift hours
  • Diploma or equivalent from high school is required; some college is desired
About Company

Our property's vision is to have a positive impact. We value relationships, reputation, and returns for all employees, not just owners

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Posting ID: 1272032824 Posted: 2026-06-29 Job Title: Desk Agent