Multi-Unit Restaurant Supervisor / Area Supervisor (QSR)

Multi-Unit Restaurant Supervisor / Area Supervisor (McDonald's System)

Location: Rochester / Monroe County, NY (Supporting multiple regional locations)

Position Type: Full-Time, Permanent

Compensation Structure: $70,000 – $85,000 / year Base Salary

Additional Earnings: Robust, performance-based variable earnings tied directly to operational metrics and measurable business results.

About the Opportunity

The Organization is actively seeking an experienced, high-stamina Multi-Unit Restaurant Supervisor to provide strategic leadership and operational oversight across our assigned locations in the Rochester and Monroe County market.

Our organization follows a distinct compensation philosophy driven by owner-operator Rod Miller: we intentionally structure our compensation to place a greater emphasis on performance-based earnings rather than simply maximizing a fixed salary. We want true business owners—not passive coordinators. If you are an ambitious operator motivated by accountability, driving measurable improvements, and taking complete operational ownership of a multi-million-dollar restaurant portfolio, this role offers an elite runway for your career and earning potential.

The Ideal Candidate Profile

We are looking for proven multi-unit leaders who can clearly articulate past success in the following areas:

• P&L Ownership: Absolute fluency in reading financial statements and translating data into actionable floor adjustments.
• Cost Controls: A documented track record of managing tight labor metrics and optimizing food cost margins.
• Bench Building: A passion for talent development, recruitment, and building strong internal management pipelines to reduce employee turnover.
• The "Lead from the Front" Mentality: An operator who thrives during high-volume periods and understands that early on, you may need to step into the trenches alongside your teams to guide them to success.

Key Responsibilities

Operational Excellence & Performance Metrics

• Support restaurant teams in the relentless execution of strict QSC&V (Quality, Service, Cleanliness, and Value) standards.
• Monitor multi-unit operational performance metrics to proactively identify, isolate, and correct gaps in profitability or service.
• Ensure absolute compliance with all local food safety regulations, company policies, and health standards across all assigned locations.
• Provide strategic, hands-on leadership support during operational challenges and peak high-volume slots.

People Leadership & Bench Development

• Actively coach, mentor, and develop General Managers and restaurant leadership teams to elevate their operational capabilities and floor presence.
• Oversee workforce planning strategies, including hiring, structured training programs, and leadership development across the organization.
• Foster a high-performance, respectful, and accountable store culture centered around positive employee relations and retention.

Financial Command & Business Growth

• Directly support restaurants in meeting or exceeding top-line sales growth initiatives, profitability targets, and controllable cost expectations.
• Manage operational budgets and dynamically adjust staffing guidelines to protect gross profit margins without sacrificing the guest experience.

Qualifications for Success

• Proven Experience: Multi-unit restaurant management experience (Supervisor, Area Manager, or District Manager) within a high-volume quick-service restaurant (QSR) or fast-food environment is highly preferred.
• McDonald's Ecosystem Match: Direct previous McDonald's multi-unit experience and Hamburger University (HU) certification is a massive plus.
• Financial & Technical Acumen: Deep understanding of P&L metrics, labor tracking software, inventory forecasting, and cost control principles.
• Logistical Flexibility: Reliable transportation and a willingness to travel regularly between multiple restaurant locations within Monroe County as a routine part of the role.
• Professional Integrity: Ability to maintain strict confidentiality regarding proprietary operational procedures, employee records, and corporate financial data.

Additional Information

• Employment Status: At-Will Employment relationship.
• Hiring Process: Background checks, past employment verification, and reference checks will be conducted as part of the formal onboarding process.